Job Description

We are currently seeking a motivated and detail-oriented Customer Support Assistant to join our growing team in Houston, TX. In this role, you will play a key part in ensuring excellent customer experiences by assisting clients, resolving inquiries, and supporting daily administrative and communication tasks.

The ideal candidate is organized, professional, and passionate about providing outstanding customer service in a fast-paced environment.

Responsibilities

• Assist customers with inquiries and provide accurate information regarding company services
• Maintain professional communication with clients through phone, email, and in-person interactions
• Resolve customer concerns in a timely and courteous manner
• Update and maintain customer records and internal databases
• Coordinate with internal departments to ensure efficient service delivery
• Support daily office operations and administrative tasks as needed
• Monitor customer feedback and help improve client satisfaction processes

Qualifications

• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to work effectively in a team-oriented environment
• Professional attitude with strong attention to detail
• Problem-solving mindset and ability to remain calm under pressure
• Basic computer proficiency and willingness to learn new systems
• Strong time management and customer service skills

Additional Information

• Competitive salary package
• Growth opportunities within the company
• Supportive and collaborative work environment
• Professional development and skill-building opportunities
• Stable full-time position
• Positive workplace culture focused on teamwork and success