Company: Rooftop Power
Pay: $16–18/hour
Location: Warwick, Rhode Island
Job Type: Full-Time
Experience Level: Entry Level
Rooftop Power is a residential solar company dedicated to helping homeowners save money and reduce their environmental impact through clean, renewable energy solutions. We pride ourselves on delivering excellent service from the first call to long after installation.
As a Customer Support Representative at Rooftop Power, you'll be a key connection between our customers and internal teams. You'll assist homeowners with questions about their solar systems, appointments, and service needs while providing a friendly, professional experience every step of the way.
Handle inbound calls, emails, and messages from customers
Answer questions related to solar installations, system status, and service requests
Schedule appointments and coordinate with internal departments
Maintain accurate customer records and documentation
Resolve basic customer concerns and escalate issues when appropriate
Provide clear, professional, and empathetic communication
Support the operations and sales teams with administrative tasks as needed
No prior experience required (training provided)
Strong communication and customer service skills
Positive attitude and problem-solving mindset
Basic computer skills and ability to learn new software
Strong attention to detail and organization
Reliable, punctual, and team-oriented
Competitive pay: $16–18/hour (based on experience)
Full-time, stable position
Paid training and ongoing support
Opportunities for growth within a growing renewable energy company
Supportive and collaborative work environment
If you enjoy helping people and want to build a career in the clean energy industry, we'd love to hear from you.
Apply today to join Rooftop Power as a Customer Support Representative.