Job Description

We are seeking a dedicated Customer Support Specialist to join our team in Nashville, TN. The ideal candidate will play a key role in supporting clients by providing clear, professional, and solution-oriented assistance. This position requires strong communication skills, attention to detail, and the ability to handle inquiries with efficiency and professionalism. You will represent TalentBridge Solutions as a trusted resource and ensure that each interaction reflects our commitment to excellence.

Responsibilities

• Provide timely and accurate customer support via phone, email, and other communication channels.

• Address inquiries, troubleshoot issues, and deliver effective resolutions.

• Maintain detailed and organized records of customer interactions and follow-ups.

• Collaborate with internal departments to ensure consistent, high-quality service delivery.

• Uphold company standards by offering courteous, professional, and knowledgeable assistance.

• Identify opportunities to improve support processes and enhance customer satisfaction.

Qualifications

• Strong verbal and written communication skills.

• Ability to prioritize tasks, manage time effectively, and work independently when needed.

• Detail-oriented with strong problem-solving and organizational abilities.

• Professional demeanor and commitment to high-quality service.

• Adaptability in a fast-paced, client-centered environment.

Additional Information

• Competitive salary: $51,000 – $55,000 per year.

• Professional growth opportunities within a supportive and evolving organization.

• Skill development through hands-on experience and training initiatives.

• Job Type: Full-time, on-site role in Nashville, TN.

• Collaborative and professional work environment focused on long-term success.