Customer Telesales Specialist (Remote)

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S&A Group

Customer Telesales Specialist (Remote)

Detroit, MI
Full Time
Paid
  • Responsibilities

    S &A Group | Michigan

    S&A Group is growing its team and seeking qualified professionals for the Client Telesales Specialist role. This is a fully remote opportunity supporting prospective and existing clients through phone-based communication and account assistance. This role involves speaking with individuals who have requested information about our services, answering questions, explaining available options, and ensuring a professional client experience throughout the process.

    This is a fully remote opportunity offering structured systems, performance-based compensation, and opportunities for professional growth.

    Compensation

    • $50,000–$65,000 annually (performance-based)
    • Additional bonus opportunities available

    Key Responsibilities

    • Communicate with prospective and current clients by phone
    • Explain service and benefit options clearly and professionally
    • Assist clients with account-related inquiries, updates, and billing concerns
    • Recommend suitable solutions based on client needs
    • Accurately document client interactions and maintain records
    • Follow company procedures, workflows, and communication standards

    Qualifications

    • Experience in telesales, customer service, account management, or client support preferred
    • Strong communication, interpersonal, and phone skills
    • Ability to work independently in a remote environment
    • Organized, dependable, and detail-oriented
    • Must have access to a laptop/computer, reliable internet connection, and a quiet workspace
    • High school diploma or GED required

    About S &A Group

    S&A Group is committed to providing a professional and supportive environment where team members are equipped with the resources, structure, and leadership needed for long-term success. We value accountability, consistency, and professional development while creating opportunities for both personal and career growth.

    Why Join Our Team?

    At S&A Group, we believe strong teams are built through support, professionalism, and shared success. We are dedicated to fostering a positive work environment that encourages growth, recognizes performance, and values the contributions of every team member.