Benefits:
Fully paid healthcare coverage
401(k)
Dental insurance
Paid time off
Customs Brokerage Agent
Job Type: Full-Time Work Arrangement: Primarily In-Office
Position Summary
SEKO Logistics is seeking an experienced Customs Brokerage Agent to join our Customs Brokerage team. The ideal candidate will have hands-on experience with U.S. Customs brokerage operations and a strong understanding of the import entry process, U.S. Customs regulations, tariff classification, and documentation requirements.
This is a primarily in-office position designed for someone who values collaboration and being part of an experienced Customs brokerage team. The position also offers hybrid work flexibility as a benefit, based on business needs, performance, and departmental requirements.
A U.S. Customs Broker License is preferred but not required. Candidates must have prior Customs brokerage experience.
Key Responsibilities
• Prepare, review, and transmit U.S. Customs entries accurately and timely in accordance with CBP requirements and client instructions.
• Review commercial invoices, packing lists, bills of lading/air waybills, certificates of origin, arrival notices, and other supporting documentation for accuracy and completeness.
• Determine and verify HTS classifications, duty rates, country of origin, trade program eligibility, and applicable Chapter 99 tariff requirements.
• Calculate duties, taxes, and fees associated with imported merchandise.
• Monitor Customs entries and shipments through release and resolve holds, rejects, documentation issues, and other clearance exceptions.
• Communicate with U.S. Customs and Border Protection (CBP), Partner Government Agencies (PGAs), carriers, customers, and internal operations teams to facilitate timely clearance.
• Research and respond to Customs inquiries, including Requests for Information (CF-28), Notices of Action (CF-29), and other CBP correspondence as appropriate.
• Assist with post-entry activities, including Post Summary Corrections (PSCs), protests, reconciliation, duty refund opportunities, and other entry corrections as needed.
• Maintain accurate client profiles, classification databases, parts lists, and Customs brokerage instructions.
• Provide customers with operational guidance regarding Customs requirements, documentation, tariff treatment, and import procedures within the scope of the position.
• Stay current with changes to the Harmonized Tariff Schedule, CBP regulations, trade remedies, tariff programs, Partner Government Agency requirements, and other developments affecting U.S. imports.
• Identify potential compliance concerns and escalate complex classification, valuation, origin, AD/CVD, tariff, or regulatory issues when appropriate.
• Work closely with Customs Brokerage, transportation, account management, and compliance team members to provide consistent and responsive customer service.
• Prepare reports and perform other Customs brokerage and compliance-related duties as assigned.
Qualifications
• Previous U.S. Customs brokerage experience required.
• U.S. Customs Broker License preferred but not required.
• Working knowledge of U.S. Customs entry procedures and import documentation.
• Familiarity with the Harmonized Tariff Schedule of the United States (HTSUS) and tariff classification.
• Knowledge of ACE/ABI and electronic Customs entry processing.
• Experience working with Customs brokerage software; CargoWise experience is a plus.
• Familiarity with current trade programs and additional duty requirements, including Section 301, Section 232, Chapter 99 tariffs, Free Trade Agreements, and AD/CVD, is preferred.
• Experience with Partner Government Agency requirements is a plus.
• Strong computer skills, including proficiency with Microsoft Office applications.
Skills & Competencies • Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time-management skills.
• Ability to prioritize workload and manage multiple Customs entries and deadlines simultaneously.
• Strong analytical and problem-solving abilities.
• Ability to research Customs requirements and troubleshoot entry and clearance issues.
• Professional written and verbal communication skills.
• Ability to communicate effectively with customers, co-workers, carriers, CBP officials, and other government agencies.
• Strong sense of accountability and ownership of assigned work.
• Ability to work both independently and collaboratively within a team environment.
• Customer-focused approach with a commitment to responsive and reliable service.
Benefits & Work Environment
SEKO Logistics offers a competitive benefits package designed to support our employees both professionally and personally.
• Fully paid healthcare coverage
• Full-time employment
• Opportunities to expand Customs brokerage, compliance, and regulatory knowledge
• Additional comprehensive employee benefits will be provided during the interview process.
Preferred Qualifications
• U.S. Customs Broker License in good standing preferred but not required.
• Experience handling complex Customs entries and post-entry work.
• Experience with automotive, manufacturing, or other high-volume import accounts.
• Familiarity with CargoWise or a comparable Customs brokerage platform.
• Experience researching HTS classifications, trade remedies, and Customs regulatory requirements.