Job Description

conduet® was established with a customer first mentality that is currently lacking within the online gaming space. We offer a wide array of service solutions for online gaming operators to help improve the overall customer experience, supported by market-leading technology and proven processes. At conduet®, we help to deliver positive customer touchpoints for a range of online operators.

We are currently looking to hire Payments & Fraud Analysts who prides themselves on their attention to detail and knowledge of the regulated online gaming environment.

THE IDEAL APPLICANT:

In this role, your focus will include areas of the payments, risk identification and fraud monitoring. You will be expected to understand and comply with various online gaming regulations, regarding incoming and outgoing payments, as well as ensuring the platform is being used safely and securely by its patrons.

We are looking for team members that are comfortable working across various departments and are not afraid to share their thoughts and ideas. We need team members who are positive, friendly and are keen to join a startup - helping to grow the company and their own career!

RESPONSIBILITIES FOR THIS ROLE INCLUDE:

· Analyze and process daily withdrawals across multiple platforms

· Analyze deposit data around suspicious clients

· Support the filling out and submission of SARs where required

· Daily processing of chargeback claims

· Work with clients to resolve chargeback claims

· Run weekly fraud reports around various locations data and address findings

· Maintain point of contact relationships with all payments processors our clients provide

· Ability to review and identify fraudulent documents relating to KYC

· Assist in the solving of regulatory disputes

QUALIFICATIONS FOR THIS ROLE INCLUDE:

· Experience and knowledge of KYC & AML

· 1+ year experience in the Online Gaming industry a plus

· Experience working with Geo-Comply as well as IDology or ID-Comply systems

· Experience with numerous payment processor backend systems