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Intake Specialist/Receptionist

Cy Hope Counseling

Intake Specialist/Receptionist

Cypress, TX
Full Time
Paid
  • Responsibilities

    Intake Specialist/Receptionist Cy-Hope Counseling - Cypress, TX $25,000

    • $35,000 a year The intake specialist of Cy-Hope Counseling is the voice and face of the office. He/she is often the first point of contact for new clients and helps make positive first impression for the clinic. Intake specialists need to be knowledgeable about basic mental health confidentiality and ethics as well as proficient and verbal and written communication skills. The intake specialist should be flexible, adaptable, and an advocate for the promotion and success of the clinic. Qualifications: -Bachelors degree preferred -2+ years of hands on administrative support experience -Proficiency in MS Word, MS Excel and MS Outlook -Knowledge of operating standard office equipment -Excellent communication skills written and verbal -Ability to prioritize projects and strong problem solving skills -Good research skills and attention to detail Responsibilities: -Answer all calls and complete client intake process, answer questions, resolve client issues (general billing questions, calls for directions, etc.) -Answer and maintain work e-mail account, respond to emails in a timely manner -Provide general administrative and clerical support including mailing, scanning, faxing and copying -Maintain electronic and hard copy filing system (entering all new client file information) -Open, sort and distribute incoming mail -Perform data entry and scan documents -Help compile and maintain data on intakes, client terminations, and marketing referral sources -Assist in resolving any administrative problems -Prepare and modify documents including: group advertisements, posted signage for the office, flyers, etc. -Maintain office supplies for office -Help train practicum student helpers for desk hours Job Type: Full-time Salary: $25,000.00 to $35,000.00 /year Experience: * Office Administration: 1 year Education: * Bachelor's Location: * Cypress, TX 3 hours ago - save job Apply Now Please review all application instructions before applying to Cy-Hope Counseling.