CYBER DEFENSE LABS Billing/ Accounts Receivable Specialist

Cyber Defense Labs is a full life-cycle information security service provider helping companies manage, detect and respond to today’s cyber risks. We provide trusted cyber risk management services to help companies reduce business risk before, during and after a cyber event.

Cyber Defense Labs is seeking a Billing and Accounts Receivable (A/R) Specialist to support accurate and timely invoicing and receiving of funds for company services delivered to customers. This position reports directly to the Finance Controller to help support all income collecting activities.

Essential Job Duties and Responsibilities:

Read and understand professional services contracts billed on both an hourly and project basis

Create and send customer invoices for professional and managed services on a regular and continuous basis

Communicate with the Project Delivery team and Sales team to understand the timing and frequency of all upcoming projects and to-be-billed work based upon the timing of closed sales and completed projects

Make collection calls to clients for past due invoices related to specific contracts

Assist with cash application and billing in QuickBooks

Report A/R, cash, and current backlog

Research and determine outstanding A/R

Assist and comply with audit requirements

Ability to research and reconcile billing issues

Assist in the development of A/R processes and procedures

Review and verify supporting documentation to confirm accuracy of all billing information and invoices

Proactively manage customer collections in a professional manner

Minimum Qualifications:

Bachelor’s degree in accounting or finance; or, an equivalent combination of education and experience may be substituted on a year-to-year basis.

Minimum of three (3) years of experience in billing and A/R (professional services experiences a plus).

Maintain confidentiality regarding customer, client, and employee information.

Ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment.

Strong attention to detail and commitment to providing quality work in a timely manner.

Excellent verbal and written communication and listening skills.

Must be able to work under pressure.

Must be able to work individually and in a team.

Technical Knowledge and Skills:

o Proficient in Microsoft Excel

o Day-to-day working knowledge of QuickBooks required, Oracle Accounting a plus

o Bookkeeping experience a plus

Location: DFW preferred but not required.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off