Cyber Defense Labs is a full life-cycle information security service provider helping companies manage, detect and respond to today’s cyber risks. We provide trusted cyber risk management services to help companies reduce business risk before, during and after a cyber event.

Social Media Coordinator

Job Summary:

Cyber Defense Labs is seeking a Social Media Coordinator to assist in the development and implementation of a company social media strategy that supports our broader communication and marketing goals. This includes managing and coordinating corporate social media accounts and select executive team member accounts, scheduling and creating appropriate content, tracking results, and generating ideas for engagement. The ideal candidate will have experience managing accounts across a variety of social media platforms on behalf of organizations.

Primary Duties and Responsibilities:

Work across the marketing and communication team to develop a social media strategy that raises Cyber Defense Labs’ visibility, increases web traffic and boosts engagement with target audiences

Build strategic and measurable social media campaigns across major social platforms (LinkedIn, Twitter, YouTube, and other platforms as appropriate)

Schedule and create content that is appropriate for a variety of accounts, including corporate accounts and the accounts of executive leadership members

Manage all content calendars related to social media to ensure that all business unit content and plans are effectively and strategically executed

Monitors engagement for customer service inquiries and directs questions to the appropriate business team

Evaluate the success of various campaigns and prepare campaign recaps for leadership

Understand the importance of producing high-quality content and being organized, grammatically correct, and detail-oriented

Demonstrate the ability to manage multiple projects at the same time

Demonstrate an eagerness to stay informed on emerging social media trends, tactics, and best practices

Work well as part of team, with a demonstrated ability to contribute to broader marketing and communication initiatives

Requirements:

Minimum three years-experience managing social media on behalf of an organization

Bachelors degree in communication, journalism, marketing, English or a related field preferred

Must have a high level of creativity and experience with social media and digital content creation

Excellent written communication skills, strong copywriting and proofreading skills

Strong organizational skills and an eye for details

Ability to take initiative, work with a sense of urgency and set priorities with minimal direct supervision

Must have strong analytical skills to analyze metrics and create reports

Strong interpersonal skills

Interest in cybersecurity trends, stories and developments

Adept at full Microsoft Office Suite

Graphic design and video/picture editing abilities preferred