Job Description

Cyber Defense Labs is a full life-cycle information security service provider helping companies manage, detect and respond to today’s cyber risks. We provide trusted cyber risk management services to help companies reduce business risk before, during and after a cyber event.   SOCIAL MEDIA COORDINATOR JOB SUMMARY:  Cyber Defense Labs is seeking a Social Media Coordinator to assist in the development and implementation of a company social media strategy that supports our broader communication and marketing goals. This includes managing and coordinating corporate social media accounts and select executive team member accounts, scheduling and creating appropriate content, tracking results, and generating ideas for engagement. The ideal candidate will have experience managing accounts across a variety of social media platforms on behalf of organizations.  PRIMARY DUTIES AND RESPONSIBILITIES:

• Work across the marketing and communication team to develop a social media strategy that raises Cyber Defense Labs’ visibility, increases web traffic and boosts engagement with target audiences
• Build strategic and measurable social media campaigns across major social platforms (LinkedIn, Twitter, YouTube, and other platforms as appropriate)
• Schedule and create content that is appropriate for a variety of accounts, including corporate accounts and the accounts of executive leadership members
• Manage all content calendars related to social media to ensure that all business unit content and plans are effectively and strategically executed
• Monitors engagement for customer service inquiries and directs questions to the appropriate business team
• Evaluate the success of various campaigns and prepare campaign recaps for leadership
• Understand the importance of producing high-quality content and being organized, grammatically correct, and detail-oriented 
• Demonstrate the ability to manage multiple projects at the same time 
• Demonstrate an eagerness to stay informed on emerging social media trends, tactics, and best practices
• Work well as part of team, with a demonstrated ability to contribute to broader marketing and communication initiatives

REQUIREMENTS:

• Minimum three years-experience managing social media on behalf of an organization
• Bachelors degree in communication, journalism, marketing, English or a related field preferred
• Must have a high level of creativity and experience with social media and digital content creation 
• Excellent written communication skills, strong copywriting and proofreading skills
• Strong organizational skills and an eye for details
• Ability to take initiative, work with a sense of urgency and set priorities with minimal direct supervision
• Must have strong analytical skills to analyze metrics and create reports
• Strong interpersonal skills 
• Interest in cybersecurity trends, stories and developments
• Adept at full Microsoft Office Suite
• Graphic design and video/picture editing abilities preferred