Cyber Defense Labs is a full life-cycle information security service provider helping companies manage, detect and respond to today’s cyber risks. We provide trusted cyber risk management services to help middle market companies reduce business risk before, during and after a cyber event.

Title: Director of Professional Services

Reports to: VP of Professional Services

Job Summary:

Cyber Defense Labs is looking for an experienced cybersecurity professional with a proven track record of leading proactive and reactive (incident response) cybersecurity and business continuity teams and service lines.

Primary Duties and Responsibilities:

Role Responsibilities:

Reports to the VP of Professional Services

Oversee and help in building out proactive and reactive service offerings and the infrastructure required to adapt these offerings

Manage proactive and reactive projects / engagements to ensure superior quality and delivery of products and services to clients, including:

Posture Maturity / Gap Assessments / Risk Assessments (NIST / ISO / DFS, etc.)

Incident Response / Reactive Advisory Engagements

Business Continuity Program / Disaster Recovery Program Review / Design

Information Governance Program Design and Implementation

Own client engagements and relationships and be the primary point of contact for clients

Assist with business development, outreach and sales initiatives, in partnership with the sales team

Act as CDL ambassador at conferences and speaking opportunities

Coordinate with Proactive and Reactive teams to help with resource allocation and hiring

Other duties as assigned

Education and/or Experience:

College Degree in Cyber Security or Information Technology or equivalent work experience.

Cybersecurity Certifications; including but not limited to (CCISO, CISSP, CRISC, Security+, CISA, CBCP, MBCP, etc.)

7+ years of experience leading Cybersecurity or Business Continuity teams.

Excellent time management skills

Supplier management

Change management.

Effective Communication, including verbal, report writing & presentations skills.

Innovation and creativity

Analysis & interpretation of data into actionable information

Planning & execution

Please note Cyber Defense Labs does not accept resumes from any source other than directly from candidates. We will not consider resumes from vendors including and without limitation search firms, staffing agencies, fee-based referral services and recruiting agencies.