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Functional Analyst

C

Cynet Systems

Functional Analyst

Fairfax, VA
Full Time
Paid
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  • Responsibilities

    Job Description

    Job Description

    We are looking for Functional Analyst - Remote / Telecommute for our client in Fairfax, VA

    Job Title: Functional Analyst - Remote / Telecommute

    Job Location: Fairfax, VA

    Job Type: Contract

    Job Description:

    Essential Function:

    • 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
    • 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
    • 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
    • 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
    • 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.

    Qualifications:

    • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
    • The requirements listed below are representative of the knowledge, skill, and/or ability required.
    • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • Education Level:
    • Bachelor's Degree in Business Administration.

    Experience:

    • 2 years experience in (level 2 or above) operational role.
    • In Lieu of Education.
    • In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

    Knowledge, Skills and Abilities (KSAs):

    • Ability to recognize, analyze, and solve a variety of problems., Proficient.
    • Highly proficient in Microsoft Office and similar applications., Proficient.
    • Organized, detail-oriented while meeting strict deadlines. , Proficient.
    • Excellent communication skills both written and verbal., Proficient.
    • Demonstrate ability to work independently, Proficient.
    • The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes them ineligible to perform work directly or indirectly on Federal health care programs.
    • Must be able to effectively work in a fast-paced environment with frequently changing priorities, deadlines, and workloads that can be variable for long periods of time.
    • Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence.
    • Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

    Company Description

    visit our career site to see all open positions @ http://jobs.cynetsystems.com

    Company Description

    visit our career site to see all open positions @ http://jobs.cynetsystems.com