POSITION SUMMARY:
The Technician is responsible for providing level I/II technical support to company end users and information systems. The Technician will provide support in a hybrid environment between cloud and on-premise infrastructure, to include installs, maintenance, testing, repairs, technical documentation, shipping, receiving, tracking distributed assets and maintain inventory control. The candidate should have strong knowledge of cloud infrastructure, troubleshooting/diagnostic, research, communication and interpersonal skills.
QUALIFICATIONS:
• Bachelors (or 5+ years of experience) in an Information Technology related field is required.
• CompTIA Security+ and Microsoft Azure Administrator (AZ-103 or equivalent) is required. • Strong troubleshooting skills
• Excellent oral and written communication skills
• Ability to be organized, proactive and detail-oriented in a fast-paced environment
• Familiarity with Windows 10, cloud environments, and Azure/Intune/Office365 products.
• Cisco Certified Network Associate (CCNA) is preferred.
PHYSICAL DEMANDS:
• Ability to stoop, kneel, bend at the waist, and reach daily
• Ability to safely use ladders and lifts
• Ability to lift and carry up to 40 pounds
CYPHER ANALYTICS OFFERS TO ELIGIBLE EMPLOYEES:
• Salary: $45,000.00- $55,000.00/annually D.O.E • Health, Dental, Disability, and Life Insurance
• 401(k) Match
• 11 Paid Holidays
• Paid Leave
• Excellent Team Atmosphere
Cypher Analytics is an Equal Opportunity Employer and a participant of E-Verify.
All final candidates must pass a background check.