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Quality Assurance Specialist


Quality Assurance Specialist

Allen, TX
Full Time
  • Responsibilities

    About Us:

    Located in Allen TX Cytracom is the leading SaaS provider of business voice services delivered through the IT channel and our mission is to make business communications simple!

    As for the culture, we love going to work and think you should too! The team holds our company culture near and dear as it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. Cytracom represents community, collaboration, camaraderie and we are DOUBLING in size this year! It's a very exciting time here at Cytracom and we are focused on finding the best talent as we continue to grow!

    Our Benefits:

    • Medical, dental, and vision insurance is available
    • 401K
    • Disability insurance
    • Paid vacations and holidays
    • Flexible PTO policy
    • Casual, laid-back work environment
    • Free snacks

    Here's a closer look at this key role:

    As a Quality Assurance Engineer at Cytracom your job is continue delighting our partners and customers with software which effectively delivers on our brand promise to make communication simple. You will work closely with development and product teams to release and maintain new features without compromising on quality. As a member of this team you will need to understand and apply quality methods/practices to ensure on-time delivery of high quality projects, with a primary objective of building test automation aligned with Cytracom's Test Automation Strategy.


    • Ensure Cytracom software meets expectations for functionality by defining and performing manual and automated testing to quantify software quality.
    • Build and contribute to test automation frameworks and associated test codes to ensure code quality
    • Design, code, and maintains automated tests.
    • Run automated tests & regression tests, analyzing results, reporting bugs, etc.
    • Responsible for quantifying and tracking software defects and assisting in completing corrective actions.


    • 3+ year of recent experience in software quality assurance
    • Strong knowledge of software QA methodologies, tools and processes
    • Diligence in organization to manage software lifecycle
    • Demonstrate ability to use engineering techniques to troubleshoot, identify, and resolve software testing issues.
    • Willingness to learn and perform quality assurance tasks beneficial to team.
    • Ability to define complex test scenarios and execute QA testing to prove functionality of software per requirements.