About Us:
Located in Allen TX Cytracom is the leading SaaS provider of business voice services delivered through the IT channel and our mission is to make business communications simple! As for the culture, we love going to work and think you should too! The team holds our company culture near and dear as it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. Cytracom represents community, collaboration, camaraderie and we are DOUBLING in size this year! It's a very exciting time here at Cytracom and we are focused on finding the best talent as we continue to grow! Our Benefits: • Medical, dental, and vision insurance is available • 401K • Disability insurance • Paid vacations and holidays • Flexible PTO policy • Casual, laid-back work environment • Free snacks Here's a closer look at this key role:
We are looking for an experienced UX researcher to join the Cytracom product team. As the team's lead researcher, you will be responsible for helping define and drive the future of our communications platform. Through this role, you will reveal what our users need by conducting research, working with cross-functional teams, and performing usability studies with our partners and end-users. These responsibilities also include inspiring change, delivering presentations on findings, evaluating qualitative and quantitative data, and helping the UX team better understand what would make a user's experience more intuitive, accessible, and seamless. Ultimately, your role will help advance the modern workforce by changing the way people communicate.
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