ABOUT US:

Located in Allen TX Cytracom is the leading SaaS provider of business voice services delivered through the IT channel and our mission is to make business communications simple! As for the culture, we love going to work and think you should too! The team holds our company culture near and dear as it represents an intermix between passion for leadership and passion for an active, healthy life centered around family and friends. Cytracom represents community, collaboration, camaraderie and we are DOUBLING in size this year! It's a very exciting time here at Cytracom and we are focused on finding the best talent as we continue to grow! OUR BENEFITS:

• Medical, dental, and vision insurance is available • 401K • Disability insurance • Paid vacations and holidays • Flexible PTO policy • Casual, laid-back work environment • Free snacks

HERE'S A CLOSER LOOK AT THIS KEY ROLE:

As  a Interactive Designer at Cytracom your job is to envision how people experience our products and bring that vision to life in a way that feels inspired, refined, and even magical. In this role you will support the engineering team by creating interactive wireframes and prototypes, concepting new features, and delivering value to our customers and partners by taking on complex tasks and transform them into intuitive, accessible, and easy-to-use designs. 

RESPONSIBILITIES:

• Deliver and design best-in-class user experiences for communication platforms
• Sit with the product management team to understand business needs and convert them to features
• Conduct task analysis, heuristic analysis, wireframing, and create information architecture
• Gather feedback from features and make iterative improvements to platforms based on user feedback
• Deliver wireframes, information architecture, by communicated deadlines
• Communicate to engineering team how UI, prototypes, and micro-interactions are intended to work

REQUIREMENTS:

• A minimum of five years of UX or interaction design experience; experience with cross-platform (Mobile, Software & Web)
• 5+ years creating wireframes, interactive prototypes as well as visual design comps for desktop and mobile
• Proven experience conducting user research, usability tests and analysis
• Ability to manage time wisely across projects and competing priorities, meet agreed upon deadlines, and be accountable for work.