Job Description

GENERAL FUNCTION Provide customers total solutions to their battery, bulb, and services problems while doing so in a courteous, professional and helpful manner. Essential Responsibilities Customer Service / Sales ● Greet customers, determine needs and answer questions ● Suggest sell add-on items, participate in retail store and commercial sales activities in order to achieve sales and profit goals ● Ask questions to identify potential commercial customers ● Operate computer/cash register to complete sales transactions with accuracy ● Answer phones, ensuring messages are relayed ● Watch for loss prevention issues and advise management of any unusual activities ● Demonstrate a customer-first mentality TECHNICAL ● Install batteries, perform tests and tech work ● Able to rebuild cordless drill batteries and other battery packs as needed ● Repair cell phones, tablets, light fixtures and other devices as needed ● Replace screens, batteries and other components on smartphones and tablets ● Cut keys and reprogram key fob remotes MERCHANDISING / INVENTORY ● Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager ● Rotate and stock inventory ● Load, unload, and deliver or arrange delivery of product to customers or via third party delivery companies ● Organize daily recovery of displays to achieve full store appearance ● Maintain retail shelf label pricing ● Build displays; setting up & taking down shelves and fixtures ● Prepare store for daily opening and closing including counting and reconciling register drawers ● Maintain physical facility safety and appearance including mowing lawn, removing snow, sweeping, mopping, and vacuuming floors. Maintain restroom cleanliness ● Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE) OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.