D365 BC Support Analyst

Dynamics Solutions, LLC

D365 BC Support Analyst

Des Plaines, IL
Full Time
Paid
  • Responsibilities

    Position Summary

    • An experienced ERP Support Analyst is needed to deliver end-user support for core financial and operational modules within a Microsoft Dynamics environment
      . This role involves supporting legacy system operations, assisting in accounting closing processes, and supporting the migration to Microsoft Dynamics 365 Business Central alongside integrated business applications
      .

    Key Responsibilities

    • Provide functional and technical end-user support and issue resolution across General Ledger, Job Costing, Purchasing, Sales, Inventory, and Payroll modules
      .

    • Assist cross-functional teams with regular accounting cycles, including weekly, monthly, quarterly, and year-end closing processes
      .

    • Support system growth and migration efforts by participating in testing, documentation, end-user training, and data onboarding for new business entities
      .

    Qualifications

    • 4+ years of hands-on experience delivering user support and troubleshooting within Microsoft Dynamics 365 Business Central
      .

    • Background in Accounting, Business Administration, or a related field (or equivalent professional experience)
      .

    • Practical understanding of financial, operational, and job costing core modules
      .

    Preferred Qualifications

    • Prior experience with legacy Microsoft Dynamics NAV environments (including Object Designer familiarity)
      .

    • Familiarity with third-party ERP add-ons such as Project Pro, Payroll NOW by Integrity Data, or Serenic/Sylogist Payroll
      .

    • Active Microsoft Dynamics certifications in NAV or Business Central
      .