The Opportunity
A global consulting and engineering firm is seeking a key system administrator to support and enhance their use of Microsoft Dynamics 365 Finance & Operations (F&O) and Project Operations. This role is critical for ensuring smooth daily operations, driving best practices, and enabling accurate project accounting, billing, and financial management across the business.
Role Responsibilities (Summary)
Support & Administration: Provide timely end-user support for sales, project management, billing, and accounting within D365 F&O and Project Operations.
SME & Configuration: Serve as the Subject Matter Expert (SME) for project accounting, sales, and collections modules. Administer and configure system settings, workflows, and security roles.
Business Partnership: Collaborate with finance, IT, and business teams to translate needs into system solutions and reporting tools.
System Integrity: Support month-end close by ensuring timely transaction support, invoices, and revenue recognition. Plan and execute system upgrades, patches, and enhancements (including UAT and regression testing).
Documentation & Training: Develop and maintain system documentation (SOPs, user guides) and train users on effective system use.
Optimization: Identify and implement opportunities to streamline processes and automate tasks.