Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

NORMAL DAY-TO-DAY DUTIES

Customer service representatives will be responsible for answering the phone, scheduling service calls, addressing warranty issues, and receiving parts. We will support the appliance service specialists. They are responsible for the repair of major home appliances in the customer’s home. Products repaired include the following home appliances: Washers, Dryers, Stoves, Microwaves, Refrigerators, and other home appliances. This position provides timely and quality repairs of customers’ appliances while maintaining high levels of customer service. We work Monday through Friday, weekends off.

We are looking for great people to join our team.

REQUIRED QUALIFICATIONS

· Internet / Computer Skills

· 18+ Years of Age

· Technical Aptitude or Strong Desire to Learn

TRAITS DESIRED

· Self-Motivated

· Critical Thinking

· Ability to think through complex tasks

· Well-groomed

· Good customer service skills

· Good Listening skills

· Ability to self-manage

· Well-organized

· Detail Oriented

· Confident and Compassionate

· Willing to continue education perpetually to meet the ever-changing demands of the industry.

Specific Responsibilities:

Receive incoming calls in a professional and courteous manner

Perform marketing and sales functions to sell additional work and earn business

Complete work orders, return customer calls and respond to customer complaints

Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Minimum two years admin experience

Strong written and verbal communication skills

Detail-oriented with strong data entry skills

Positive Attitude

Team player who can work independently

Benefits: Benefits packages vary by location

We are actively interviewing for this position - Apply today and our hiring manager will follow up!

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.