Job Description

The Operations Manager position focuses on the overall daily execution, and tactical management of operations for the Atlanta DC. The primary function of this role is to implement consistent operational processes across the facility, to increase productivity, lower expenses, and improve overall customer service. The Operations Manager bridges the gap between high-level strategy and daily inter-departmental execution, ensuring that the facility remains legally compliant, fiscally responsible, and operationally elite.

Operations, Business Efficiency, Compliance

• Management of all departmental key performance indicators, and all operational functions (Receiving, Shipping, Inventory Control, Will-Call), ensuring consistent procedural implementation across the facility. that mirrors the distribution network standards.
• Implement and maintain standard operating procedures to enhance information flow and warehouse efficiency that mirrors the distribution network standards.
• Execute quality control initiatives and audits to ensure high fulfillment accuracy by minimizing order errors and product damages.
• Manage the maintenance and scheduled PM services for all Material Handling Equipment.
• Assist the Lead DC Manager in managing facility expenses as well as labor cost.
• Manage building maintenance and supplier contracts, ensuring cost-effective purchasing and service optimization.
• Ensure a safe working environment by enforcing OSHA compliance and Building Safety SOPs across all departments.

Personnel & Cultural Leadership

• Recruit, train, and mentor staff. Focus on effective delegation and coaching to build a high-performing distribution team.
• Execute fair and consistent employee accountability practices, including the deployment of progressive discipline and performance improvement plans.
• Foster a positive, inclusive culture that promotes growth. Use "big picture" thinking to resolve conflicts and improve employee morale and retention.
• Provide transparent and persuasive communication to all employees regarding performance successes and opportunities for improvement.

Technical Systems & Data

• Demonstrate deep knowledge of all warehouse management systems.
• Leverage system analytics to make informed operational decisions and articulate requirements for system improvements.
• Actively mentor team members to elevate the technical capability of department leadership.

Qualifications

• Bachelor’s degree in Industrial Distribution, Logistics, Business Management, or a related field.
• 2+ years of warehouse management or supervisory experience
• Comprehensive knowledge of WMS/TMS systems; proficiency in data analytics.
• MHE certification required.

Additional Information

Physical Demands:

The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:

• Mobility: Ability to walk, stand, bend, squat, and kneel for the duration of an 8–10 hour shift.
• Strength: Ability to lift up to 80 lbs.
• Coordination: Strong hand-eye coordination and manual dexterity to handle small parts or operate machinery.
• Environment: Capability to work in a fast-paced, industrial environment.

We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.