JOB DESCRIPTION SUMMARY
The Application Engineer is responsible for the interface between customers and Kubota factory engineers for new engine application development. The Application Engineer is mainly responsible for technical support, customization of new engine configurations, engine installation testing, preparing test reports, and developing new engine kits. Ultimately, the Application Engineer has a direct role to provide the world class customer satisfaction and technical support.
DUTIES AND RESPONSIBILITIES
- Advise customers about technical issues, product performance, and other concerns
- Travel to customer locations to perform engine testing and application reviews
- Prepare application reports and compile test data
- Prepare sample engine for customers with the help of Service dynamometer technicians.
- Develop engine kits and assist vendors with kits when required
- Monitor and recommend new techniques to improve engineering and product performance
- Consult with coworkers, including those located in Japan, regarding engineering theory, technical issues, and application techniques
- Develop technical bulletins, instruction material, engine specification sheets, etc.
- Prepare and provide training to engine distributors and other KEA personnel as needed
- Communicate, organize, and maintain confidential information and material
- Support co-workers in other departments as needed
- Inform Manager of all noteworthy activities
- Follow safety guidelines and department and corporate policies and procedures
AUTHORITY
N/A
JOB KNOWLEDGE, SKILLS, AND ABILITIES
5 years experience with industrial diesel engines or a similar product; engine installation
Thorough knowledge of the engineering and mechanics involved in the installation and operation of diesel and gasoline engines
Ability to test engines using test equipment as follows:
- Cooling System Evaluation (Air-to-boil Testing)
- Engine Vibration Measurement & Optimization
- Air Intake System Evaluation
- Exhaust System & Evaluation
- Exhaust After-treatment System Evaluation (Catalyst, DPF Regeneration, SCR Systems)
- Electrical System Evaluation
Able to use a variety of tools and test equipment
Knowledge of Controller Area Network (CAN) protocol and diagnosis, a plus
Experience and knowledge of emissions related work, a plus
Knowledge of electrical testing and oscilloscope usage, a plus
Strong command of the English language, both written and verbal
Ability to comprehend a variety of instructions, both oral and written
Ability to multi-task, establish priorities and meet deadlines, maintain a flexible attitude and approach towards assignments, and maintain level of organization in a changing and fast paced environment
Ability to communicate in a professional manner with managers all internal & external customers.
Ability to be tactful and diplomatic in challenging situations
Ability to maintain a high level of confidentiality
Excellent presentation as well as oral and written communication skills
Strong problem solving and discernment skills for various decisions. Excellent analytical skills
Intermediate knowledge of word processing, presentation, and spreadsheet applications
Intermediate knowledge of CAD and other engineering tools
Ability to travel up to 25% of the time, travel internationally on occasion
EDUCATION AND TRAINING
- Bachelor’s degree in Mechanical Engineering or equivalent vocational training
PHYSICAL DEMANDS
- Sitting for long periods of time with some walking, stooping, bending, and reaching
- Frequent pushing and pulling of objects
- Dexterity to make fast, simple, repeated movements of the fingers, hands, and wrists
- Movement by holding, turning, and grasping of objects
- Reaching by extending hands in any direction
- Feeling temperature, shape, or texture by means of senses in skin
- Ability to drive a car and travel by air
- Regular lifting and/or moving up to 50 pounds
- Ability to hear normal conversations on phone or in person
- Ability to see more than 20 feet
- Ability to see/read computer screen
WORK ENVIRONMENT
- Work is performed in an office environment. Noise level is moderate
- Exposure to engine testing in the lab and in the field. Noise level ranges from moderate to very loud
- Limited exposure to the warehouse. Limited exposure to temperature variations when shipping doors are open
- Regular exposure to vibration, fumes, gases, and proximity to moving mechanical parts
- Handling of potentially dangerous chemicals or other substances, dangerous equipment, and tools
- Work produced is subject to precise measures of quality and quantity
- While traveling, will experience noise and comfort levels common to automobiles and airplanes
TOOLS AND EQUIPMENT
- Computer and other general office equipment
- Eye and ear protection required while working on engines
- General hand tools for sample engine preparation, engine trouble shooting, and/or engine testing
- Electrical testing equipment: ECU break out box, oscilloscope, multi-meter, engine service tools
Application review testing tools: Vibration meter, pressure gauges, thermocouples, data logger, etc
Required Skills
Required Experience