Job Description

            COMPANY CONFORMANCE STATEMENTS

               In the performance of their respective tasks and duties all employees are expected to conform to the following:

• Perform quality work within deadlines with or without direct supervision
• Interact professionally with other employees, customers and suppliers
• Work effectively as a team contributor on all assignments
• Work independently while understanding the necessity for communicating and coordination work efforts with other employees and organizations

          POSITION PURPOSE/OVERVIEW

              Sales Coordinator is responsible for administrative and office support duties for the sales department.

          RESPONSIBILITIES/DUTIES/FUNCTIONS/TASKS

• Responsible for sales activities such as compiling sales flyers, organizing new customer marketing materials and onboarding of new offices
• Setup, update and maintain new and existing customer accounts and ensure a high level of accuracy within the company systems
• Conduct research and master data functions relating to onboarding and sales ordering process in order to ensure a quick and rapid customer resolution
• Complete special requests for samples/welcome kits/supplies that need to be sent to customers
• Responsible for maintaining and managing internal mailbox as well as monitoring high revenue offices
• Proactively contact former and new office business targets on a structured basis utilizing call volume to drive existing office growth and retention, as well as new office penetration
• Work closely with inside sales, field sales, and serve as liaison with other functional departments
• Evaluate and improve inside sales processes and procedures through department activities and projects
• Create and direct sales leads to appropriate member of sales team
• Internet research to gather additional customer information that will be utilized by Sales Rep to gain additional business
• Record all customer contact information through HubSpot.com as needed.
• Greeting and validating guest entry into the Lab, taking temperatures, and directing deliveries as needed.

QUALIFICATIONS (EXPERIENCE, EDUCATION, LICENSURE, CERTIFICATION)

• Minimum 2 years administrative support experience. Prior experience supporting a sales team preferred
• Knowledge of Microsoft Office (Excel, PowerPoint, and Word) and experience with HubSpot.com or other customer relationship management software.
• Ability to be proactive and flexible in a fast-paced environment
• Ability to multi-task, prioritize, and manage time effectively
• Strong interpersonal and communication skills (written and oral)
• Excellent organizational and administrative skills with the ability to deliver high standards for internal and external customers
• Data-driven, analytical and detail-oriented approach
• Customer and solution-oriented
• Ability to interact effectively with all levels within the company
• Goal driven and motivated to exceed expectations
• A minimum or high school diploma or associates degree required for position

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