Job Description
We’re currently looking for an experienced and entrepreneurial Head of E-Commerce to lead our online DTC channel (decathlon.com) and unlock our next phase of growth in the USA. This role will report into our CMO and e-commerce Lead. The ideal candidate is a team player and world-class operator, with solid experience managing an e-commerce business.
In this role, you’ll be responsible for the end-to-end and day-to-day DTC e-com channel, owning the customer front end and P&L.
If you have managed an e-commerce P&L; if you excel at partnering across functions; if you are comfortable with change and ambiguity; if you love building things from scratch and embrace the opportunity to wear many hats, we’d love to talk
In this role you will:
Own the delivery of our DTC sales and profit goals
Own the end-to-end experience of our DTC channel
Define, build the business case and launch new experiences delivering against customer needs.
Forecast and measure your channel performance and adjust your priorities where necessary.
Partner closely with our Offer (Selection, Price, Promo), In-stock, Warehouse, Tech, Growth/Brand Marketing, Finance, and Data analyst teams to deliver against your vision of the experience and business goals.
Build, manage, and mentor a team in a remote and hybrid environment, including Product Managers, Program Managers, Webmerchandisers.
Establish the right processes for your team and cross functional partners to execute and optimize flawlessly and efficiently.
Qualifications
BA/BS degree in Business, Marketing, Finance, Economics, or related field.
10+ years managing a multi-million-dollar e-commerce business.
5+ years experience leading a team.
Proven track record of managing and exceeding e-commerce revenue targets.
Strong knowledge of eCommerce KPIs and experience with Data and analysis in order to bring a data-driven approach to decision-making and prioritization of resources.
Experience operating both strategically and tactically in a high-energy, fast-paced environment, and fast-growth companies.
Team-oriented with the ability to interact with partners across the organization at all levels; ability to negotiate and influence peers and members of a cross-functional team
Dynamic and creative leader with both excellent business acumen and interpersonal communication skills, as well as strong prioritization, organization, and project management skills with a roll up your sleeves and can-do attitude.
Experience working in the sports and outdoor industry is a plus.
Experience working directly in Shopify and Google Analytics is a plus.
Additional Information
www.decathlon.com
Sports for all!!!