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Customer Service Representative

DENNIS KOORS-Farmers Insurance Agency

Customer Service Representative

Westlake Village, CA
Full Time
Paid
  • Responsibilities

    Job Description

    MUST BE LICENSED (PROPERTY & CASUALTY/LIFE & HEALTH) IN ORDER TO COMPETE FOR THIS POSITION!

    Are you looking to start a sales career or break into the insurance industry?  We want highly motivated and determined job seekers to APPLY TODAY. No matter your sales experience, we'll invest in your success. We understand that it takes time to build a business, to develop the proper skills and understanding, and to excel in this field.  We provide our new Sales Representatives with ongoing training and support on their path to success so they can best serve our customers! Come join today and become our newest Customer Service Sales Representative!

    ALL APPLICANTS WILL RECEIVE AN ONLINE ASSESSMENT IMMEDIATELY AFTER APPLYING. INCOMPLETE ASSESSMENTS WILL NOT BE CONSIDERED FURTHER FOR THIS POSITION.

    BENEFITS Base Salary with Commissions 

    P&C License

    Life & Health License

    Paid Holidays

    Bonus Opportunities

    Paid Time Off (PTO)

    Weekends Off

    Holidays Off

    Team Building Activities

    Hands On Training

    RESPONSIBILITIES

    • Process customer policy change requests.
    • Immediately greet all customers, entering the office, in a friendly and helpful manner.
    • Take premium payments from customers.
    • Treat each customer contact as a cross and up-sell opportunity including financial products.
    • Return all phone messages promptly.
    • Maintain knowledge of new products.

    REQUIREMENTS

    • Be able to obtain or currently possess an active Property and Casualty License.
    • Be able to obtain or currently possess a Life and Health License.
    • Great Customer Service Skills.
    • Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
    • Possess an upbeat, positive and enthusiastic attitude.
    • Proficiency to multi-task, follow-thru and follow-up.
    • Professional phone etiquette.