DENTAL FRONT DESK

Friendly Dental Group

DENTAL FRONT DESK

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Flexible schedule

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Front Desk Receptionist - Charlotte, NC

    Join our established and growing dental practice! We're seeking an experienced Front Desk professional to join our expanding team.

    What We’re Looking For:

    Minimum 1 year of dental front desk experience

    Knowledge of clinical dentistry, front office administration, NC Medicaid, dental insurance, billing, and collections

    Strong scheduling experience for patients and providers

    Exceptional customer service and multitasking skills

    A positive, professional, and team-oriented attitude

    Dentrix experience, or bilingual (English/Spanish) skills are a plus

    What You'll Do:

    Welcome and assist patients in a friendly, professional manner

    Manage phone calls, messages, and appointment scheduling

    Maintain accurate patient records and update systems as needed

    Support billing and insurance processes

    Ensure the front desk is clean, organized, and welcoming

    Deliver excellent customer service and resolve patient inquiries promptly

    What We Offer:

    Pay: $19–$23/hour, based on experience

    Benefits: medical, dental, vision, life, 401(k), PTO

    Flexible scheduling with multiple locations

    Growth opportunities for leadership

    Schedule:

    Monday – Friday

    Daytime Hours

    8-Hour Shifts