Benefits:

401(k) matching

Competitive salary

Employee discounts

Paid time off

Dental Office Front Desk Lead – Bedford Periodontal and Dental Implant Care

$30–$35/hour | Full-Time | 34 Regular Scheduled Hours/Week | 4-Day Workweek

Our privately owned Periodontal & Dental Implant Specialty Practice in Bedford, MA is seeking an experienced and motivated Dental Office Front Desk Lead to join our team.

This is an opportunity to take ownership of front office operations while working directly with the practice owners in a patient-focused, collaborative specialty practice where your experience and ideas matter.

Schedule

Full-time | 4-day workweek | 34 regular scheduled hours/week

Monday: 8:00 AM–3:00 PM

Tuesday: 8:00 AM–5:00 PM

Wednesday: OFF

Thursday: 8:00 AM–3:00 PM

Friday: 8:00 AM–3:00 PM

Schedule includes ½ hour before opening and ½ hour after closing; exceptions require approval.

The practice is currently closed Wednesdays, with plans to expand Wednesday operations in the coming year.

What You'll Do

Lead and coordinate daily front office operations

Manage scheduling, confirmations, recalls, and patient flow

Oversee insurance verification, billing, claims, and CDT coding

Review treatment plans, financial arrangements, and insurance benefits with patients

Monitor accounts receivable (A/R) and outstanding patient/insurance balances

Follow up on outstanding claims and assist with claim resolution

Accurately post payments, adjustments, and insurance activity

Perform daily financial reconciliation and closing procedures

Review financial reports and resolve discrepancies

Train and support front office team members

Maintain accurate patient records and HIPAA compliance

Communicate closely with the clinical team to optimize scheduling and patient care

Identify opportunities to improve systems, efficiency, and patient experience

Qualifications

2+ years of dental front office experience required

Prior leadership or supervisory experience strongly preferred

Experience with Eaglesoft, VINE, RevenueWell, or similar dental software

Strong knowledge of dental insurance, billing, and CDT codes

Excellent communication and patient-service skills

Highly organized, detail-oriented, and dependable

Comfortable taking ownership and working independently while collaborating with a team

Compensation & Benefits

$30–$35/hour, based on experience and qualifications

Full-time, 4-day workweek

34 regular scheduled hours/week

Paid Time Off (PTO) for qualified employees

Observed federal holidays

401(k) eligibility for qualified employees

Continuing Education and professional development opportunities

Privately owned, independent specialty practice

Apply Today

Please submit your resume and references for your two most recent employers.

Email: panos@bedfordperio.com

Qualified candidates will be contacted for a phone interview, followed by an in-office working interview if selected.