Benefits:

Paid holidays

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Office Manager – Galleria

We are an established and growing dental practice seeking an energetic, well-spoken, and motivated Office Manager to support our expanding team. This role plays a key part in creating a smooth and welcoming patient experience while ensuring day-to-day operations run efficiently. We’re looking for someone who brings professionalism, strong communication skills, and a proactive approach to overseeing front-office responsibilities.

What You’ll Do

Manage incoming calls, patient inquiries, and appointment scheduling.

Verify insurance benefits ahead of patient appointments and maintain accurate records.

Confirm appointments and review estimated out-of-pocket costs with patients; provide basic insurance guidance when needed.

Review treatment plans with patients, discuss financial estimates, and ensure all documentation is signed and scanned.

Submit pre-authorizations prior to treatment when required.

Review daily charges to ensure accuracy between treatment plans, clinical notes, and services rendered.

Prepare, review, and submit insurance claims promptly and correctly.

Reconcile EOBs and insurance payments; confirm allowable amounts and post payments and write-offs accurately.

Follow up on unpaid claims, insurance denials, and outstanding balances in a timely manner.

Support daily front-office operations, including check-in, check-out, and coordinating with clinical teams.

What We’re Looking For

Minimum 3 years of experience in a general dentistry office.

Strong understanding of dental insurance, billing, and claims processes.

Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software.

Excellent communication skills and a team-driven mindset.

Ability to multitask and stay organized in a busy, patient-focused environment.

Bilingual (English/Spanish) abilities are a plus.

Why Join Us

Friendly Dental Group is known for delivering quality patient care in a supportive, team-oriented setting. We value reliability, partnership, and a strong service mindset. If you’re looking for a practice where you can grow and contribute to a positive patient experience, we’d love to connect.