https://www.ondemandassessment.com/o/JB-1ROEBD5AT/landing?u=1204923
MANN DENTAL CARE IS HIRING: DENTAL PRACTICE ADMINISTRATOR
Albany, GA | Full-Time | Leadership Position
Mann Dental Care is seeking a Dental Practice Administrator — a highly organized, emotionally intelligent leader who can manage the operational, financial, and team-performance aspects of a growing private dental practice while making a meaningful difference in the patient experience.
This role requires someone who can learn every position in the practice and is willing to step into any role when needed to ensure smooth operations and exceptional patient care.
👉 Only candidates who complete all required assessments will be considered. Assessment Link: https://www.ondemandassessment.com/o/JB-1ROEBD5AT/landing?u=1204923
ABOUT MANN DENTAL CARE
We are a modern, patient-centered dental practice in Albany, GA, built on strong systems, high standards, and a commitment to excellence. Our goal is to provide a seamless patient experience supported by a high-performance, accountable team.
As we continue to grow, we are seeking a Dental Practice Administrator who thrives in a structured environment and actively contributes to improving our systems, checklists, and processes.
WHO WE’RE LOOKING FOR
Emotionally Intelligent
Stays calm under pressure
Communicates clearly and professionally
Resolves conflict without drama or reactivity
Adaptable & Cross-Trained
Willing and able to learn every role in the practice
Can jump into front desk, scheduling, patient communication, or administrative tasks when needed
Understands that great leaders lead from beside the team, not above it
Can shift smoothly between leadership duties and hands-on support
Process-Driven (and Loves Structure)
The ideal candidate:
Loves systems, checklists, organization, and process improvement
Takes pride in maintaining, refining, and enhancing SOPs
Enjoys creating clarity through structure
Ensures consistency and efficiency across workflows
Helps build and improve the systems that drive patient experience and team performance
A Strong, Respectful Leader
Holds team members accountable with professionalism
Coaches team performance and supports growth
Provides operational clarity for the owner-doctor
Comfortable With Numbers & KPIs
Must be willing to learn, monitor, and discuss the essential performance metrics that drive a dental practice’s success. (Training provided — but comfort with data, problem-solving, and identifying trends is essential.)
Tech-Savvy
We use a variety of digital systems, so you must be:
Quick to learn new software
Comfortable navigating practice management platforms
Confident using digital forms, analytics dashboards, and online communication tools
Able to troubleshoot basic technical issues and help the team use technology effectively
KEY RESPONSIBILITIES
Leadership & Culture
Lead daily morning huddles
Conduct weekly KPI reviews
Provide coaching and maintain accountability
Uphold high standards for patient care and team behavior
Operational Management
Oversee scheduling, confirmations, and patient flow
Protect the schedule from preventable cancellations and no-shows
Maintain and improve SOPs, checklists, and system consistency
Ensure effective communication between all departments
Hands-On Support
Must be able to step into any non-clinical role, including:
Front desk check-in/check-out
Phones & scheduling
New patient onboarding
Treatment plan coordination
Insurance verification review
Patient communication & problem-solving (Training provided for all areas.)
Financial & KPI Oversight
Monitor KPIs daily/weekly
Assist with collections and AR workflows
Support treatment plan presentation and acceptance
Ensure accuracy in insurance processes
REQUIREMENTS
Leadership or management experience
Dental experience preferred but not required
Must love systems, structure, and process improvement
Must be willing to learn and perform every role in the practice
Emotionally mature and drama-free
Organized, reliable, and adaptable
Technologically confident
Occasionally able to stay past closing as needed
Committed to ongoing growth and professional development
Once Again:👉 Only candidates who complete all required assessments will be considered. Assessment Link: https://www.ondemandassessment.com/o/JB-1ROEBD5AT/landing?u=1204923