Benefits:

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

We are looking for a motivated, resourceful, customer-driven individual to join our team as a Dental Treatment Plan Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.

Duties/Responsibilities

Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.

Schedule and confirm patient appointments to maximize the provider schedules.

Present treatment plans and financial responsibilities effectively to patients.

Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.

Maintain a positive and professional image, both individually and within the workspace.

Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.

Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.

Other assigned duties and responsibilities per management.

Education and Experience

2 -3 Years of Dental office experience strongly preferred.

Bilingual: English / Spanish strongly preferred.

Excellent oral and written communication skills.

Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.

Facility with Microsoft Office and dental practice management software.

Positively contribute to a respectful and collaborative working environment with coworkers.

Facilitate patient comfort, care, and satisfaction consistently.

Willingness to advance skills through continuing education opportunities.

Present to work during scheduled shifts

Benefits for Full-Time Employees*

PTO, paid holidays on (office closure days)

Medical

401 k MATCHING

Uniform allowance, as needed

PAID PARKING

Benefits are subject to change and eligibility

Qualifications

Previous experience managing a team desired

Previous customer service experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail