DIESEL- TRUCK SHOP - Service Manager

Tonys Truck ELectric

DIESEL- TRUCK SHOP - Service Manager

Newark, NJ
Full Time
Paid
  • Responsibilities

    Benefits:

    Paid time off

    Benefits/Perks

    Careers Advancement Opportunities

    Competitive Compensation

    Job Summary

    We are looking for a Truck Shop Service Manager to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous management experience.

    Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including overseeing service advisors, addressing customer inquiries, and managing required documentation.

    Responsibilities

    Manage a team of truck service professionals to ensure a high level of employee morale and customer satisfaction while maintaining profitability

    Ensure repairs and maintenance tasks are completed in a timely manner

    Mentor employees on best practices for improving sales and customer service techniques

    Oversee day-to-day operations of the service department

    Manage the flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records

    Qualifications

    Successful completion of a pre-employment drug and background screening

    At least 5 years of experience as an Truck Service Manager.

    Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required