Job Description

LOCATION: I-380 CORRIDOR (IOWA CITY, CEDAR RAPIDS, WATERLOO, CEDAR FALLS)

DJO Surgical, an independent distributor of orthopedic implants and medical devices, is recruiting for an Associate Sales Consultant in the Iowa City/Cedar Rapids, IA area. DJO Surgical is looking for an extremely self-motivated and driven individual. A highly organized, personable, and mechanically inclined individual will excel in this position.

THIS POSITION REQUIRES EXTENSIVE TRAVEL WITHIN TERRITORY WITH THE POSSIBILITY OF WEEKEND WORK AND/OR LIMITED OVERNIGHT TRAVEL. THE MAJORITY OF TIME WILL BE SPENT IN A SURGEON’S OFFICE AND/OR HOSPITAL SETTING AND INCLUDES COVERAGE OF CASES IN THE OPERATING ROOM (OR), COORDINATION OF EQUIPMENT REQUIRED FOR CASE COVERAGE, AND LOGISTICS RELATED TO HOSPITAL BILLING AND REPLENISHMENT. ASSOCIATE SALES CONSULTANTS MUST ACHIEVE A LEVEL OF EXPERTISE AND COMPETENCE, AS WELL AS A REPUTATION FOR INTEGRITY, AND ARE REQUIRED TO BE ON CALL 24 HOURS TO RESPOND TO THE NEEDS OF OUR CUSTOMERS AND WORK EVERY DAY TO IMPROVE PATIENT CARE.

REQUIRED QUALIFICATIONS:

• A minimum of a bachelor’s degree from an accredited university/college OR:
• Associate degree plus three (3) years of relevant experience in clinical, hospital, surgical, or related
• environments) OR:
• Certified Surgical Technician, or highly specialized selling / medical training or certification (e.g. Medical Sales College) plus three (3) years of relevant experience
• The ability to work in a lab/operating room environment.
• A valid driver's license issued in the United States
• The ability to travel which may include weekend and/or overnight travel.
• Residence in or willingness to relocate to the posted territory.
• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem-solving, and business acumen skills required.
• A qualified candidate will be efficient, organized, self-motivated, positive and proactive

PREFERRED QUALIFICATIONS:

• Two (2) years+ of previous experience in one of the following: healthcare sales experience, hospital/Operating Room experience or clinical experience in orthopedics

THE ASSOCIATE SALES CONSULTANT

The position provides clinical, sales, and customer support in a hospital setting (OR) during medical procedures while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level. This role drives sales objectives through case coverage and management of surgeon and account relationships within a geographic territory - and may offer/sell the breadth of product portfolio, services, and solutions for assigned accounts.

RESPONSIBILITIES:

• Assist team in supporting and retaining current customers and converting new customers. Assist in the attainment of established sales goals including market share objectives in prescribed territory. Apply knowledge of the sales process, product portfolio, and customer knowledge to improve sales outcomes.
• Provide technical support in the operating room through their clinical and product knowledge. Use his/her product knowledge to present, demonstrate, and ensure proper utilization of products.
• Support customers by attending surgeries, assuring that the proper instrumentation and inventory is available and performing. Assist Operating Room and Sterile Processing Department staff through consultation and finding solutions to problems, including optimizing the company’s procedural trays.
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders.
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required.
• Maintenance, tracking, and effective deployment of inventory and assets throughout the assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure services and offerings meet the highest quality standards.
• Focus on customer satisfaction and retention by converting customers' insights into tangible and intangible value propositions and solutions. Differentiate products versus competition through vast product knowledge and critical thinking, providing customers with unique insights.

DJO SURGICAL IS AN EQUAL OPPORTUNITY EMPLOYER, AND ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO SEX, RACE, RELIGION, SEXUAL ORIENTATION, GENDER IDENTITY, GENETIC INFORMATION, NATIONAL ORIGIN, PROTECTED VETERAN STATUS, DISABILITY STATUS, OR ANY OTHER CHARACTERISTIC PROTECTED BY LAW.

Company Description

Driven by DJO’s desire to create innovative products that help improve quality of life and restore movement to those suffering from degenerative arthritis, DJO Surgical® provides orthopedic surgeons with modern, patient-focused solutions for total joint arthroplasty. Partnerships with key surgeon consultants help provide advanced and proprietary patented solutions, including EMPOWR 3D Knee®, the only dual-pivot knee system on the market, and AltiVate Reverse® Shoulder, a market-leading system, based on the design principles of the RSP® Shoulder, which has demonstrated excellent clinical outcomes at 10 years.* DJO Surgical offers surgeons and their patients a full range of primary and revision implants for hip, knee, shoulder, and elbow reconstructive joint surgeries, in addition to the tools and digital health technology needed in today’s changing healthcare environment.