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Operations Manager

Restaurant Supply Chain Solutions

Operations Manager

Irvine, CA
Full Time
Paid
  • Responsibilities

    RESTAURANT SUPPLY CHAIN SOLUTIONS, LLC, A YUM! BRANDS CO-OP, IS CURRENTLY   SEEKING A SENIOR MANAGER, OPERATIONS, TO JOIN THE TACO BELL CONCEPT TEAM. THE POSITION WILL BE LOCATED IN IRVINE, CA.  

     

    POSITION OVERVIEW

    Manage supply chain functions related to smallwares, equipment and assets for Taco Bell who has a revenue of $9 billion across 7,200 restaurants in the US. This position is responsible for an estimated:

    • $140 - 150 million in equipment sales annually

    • 225 new stores annually

    • 330 remodels annually

    • 10 to 15 new equipment test annually

    • 3 to 5 equipment system rollouts annually

     

    POSITION RESPONSIBILITIES

     

    LEAD FACILITATOR WITH ALL INTERNAL AND EXTERNAL STAKEHOLDERS:

    • Serve as point of contact for internal and external business partners including project teams, field construction managers, suppliers, distributors, procurement and leadership team.
    • Representation on sales and service leadership team providing context and feedback to drive operational efficiencies.
    • Sit on Taco Bell Asset and Development, engineering and/or operations departments to align on annual strategies and AOP.
    • Ensure connectivity and drive alignment internally and externally regarding the direction Taco Bell is taking in all FAU departments.
    • Capture and communicate Taco Bell new specification approvals and changes to RSCS Equipment Purchasing, Equipment Sales, Resource Services and suppliers.
    • Communicate with franchise and concept boards via presentation or newsletters regarding upcoming recommendations and programs.
    • Participate in Brand “on-boarding process” for new Franchisees, as needed.
    • Communicate direction of domestic Taco Bell with international team to ensure alignment.
    • Develop, update and present project scorecard updates to leadership team.

     

    INTEGRATED LEADERSHIP FOR EQUIPMENT, ASSETS, TECHNOLOGY, OPERATIONS & SERVICES:

    • Support Taco Bell AOP in reducing costs, lead times and leveraging franchise support to extend system wide opportunities in Facilities, Assets, and Utilities (FAU) categories
    • Develop comprehensive smallware and equipment supply plan for marketing LTO’s and national launches by collaborating with cross functional teams, procurement, suppliers and distributors. This includes planning contingencies, capacity assurance and manufacturing lead times to support Taco Bell timelines.
    • Execute smallware and equipment demands and ensure uninterrupted supply for all tests, program initiatives and base business while ensuring minimal obsolescence
    • Develop strategy for and resolution of short term smallware and equipment supply issues
    • Align internal team on Taco Bell AOP within equipment and development
    • Manage and oversee development pipeline and equipment base to ensure supply continuity based on demand signals
    • Risk mitigation of obsolescence
    • Lead work groups to drive facilities and asset related initiatives forward
    • Accountable for integrating with Taco Bell to ensure successful execution of equipment, assets and services tests and rollouts including Authorization for Inventory Purchase (AIP)
    • Facilitate the resolution of equipment, assets, technology and services issues

     

    WORKS WITH FUNCTIONAL LEADS AS IN-HOUSE EQUIPMENT, ASSETS, OPERATIONS & SERVICES PROGRAM RESOURCE:

    • Active engagement in other segments of business as needed (member programs, pest control, uniforms)
    • Drive, implement and capture RMI savings within smallwares, equipment, technology and asset categories
    • Provide feedback and recommendations for Taco Bell facilities asset and equipment programs

     OTHER DUTIES AS ASSIGNED BY MANAGEMENT.

     WORLD CLASS WITH CLASS – OUR VALUES

    • Candidate will be a leader of WC² values and proactively drive business solutions based on the following expectations:

      • Integrity
      • Ability to make decisions
      • Proactive
        • High technological proficiency and strong willingness to embrace new and efficient analytical initiatives.
      • Breakthrough results
      • High expectations of stakeholders
        • Candidate will promote and champion the RSCS World Class with Class Values (WC²) by acting with integrity, delivering breakthrough results, being transparent and collaborate, recognize and celebrate, being humble and respectful, serve our members and pursue growth and lifelong learning.
    • Uncompromising adherence to being honest, truthful and ethically strong at all times.

    • Ability to garner trust and respect of all constituents, while managing tight timelines in a dynamic environment.

    • Ability to develop and make strategic solution decisions with partial information and during volatile time periods.

    • Ability to think strategically and entrepreneurially, while keeping an eye on tactical execution.

    • Candidate will have an extremely high level of ambition and motivation for success, will be solutions oriented, results driven and a self-starter.

    • Candidate will have the innate curiosity to use data to make decisions and will be able to lead and influence.

    • Candidate will embrace change and new technologies to drive results.

    • Comfortable working in a fast-paced environment with the ability to shift gears quickly.

    • Strong organizational skills, including ability to prioritize. Flexibility and adaptability to change is crucial.

    Required Skills

    • Strong organization skills, with the ability to manage multiple tasks and initiatives simultaneously
    • High degree of emotional intelligence to fully understand the dynamics of how to get things done indirectly as an influencer
    • Demonstrated success influencing diverse customers/stakeholders and leading teams with non-direct reports in cross-functional settings
    • Must have strong analytical, planning and problem-solving skills.
    • Advanced communication skills, both written and verbal, with an emphasis on interpersonal and consensus building capabilities.
    • Ability to work at an elevated pace with efficiency and precision and a bias toward action.
    • Ability to facilitate brainstorming and ideation sessions
    • Experience using Blue Yonder or similar ERP program
    • Understanding of negotiation process and business savvy
    • Self-starter with ability to deliver results without daily supervision
    • Flexibility and adaptability to change is crucial.
    • High proficiency using Microsoft Systems – Excel, PowerPoint, Word, Outlook, and Microsoft Teams

     

    Required Experience

    • Bachelor’s degree required in Procurement in Supply Chain, Procurement or other relatable major. Prefer a Master’s or MBA
    • Minimum of 5 to 7 years business experience in: Supply Chain, Finance, Operations, Procurement, Engineering, Procurement, Program Management, Logistics and/or Distribution.
    • Quick service restaurant experience desired. Knowledge of Food and Packaging operations with a focus in continuous improvement
  • Qualifications
    • Strong organization skills, with the ability to manage multiple tasks and initiatives simultaneously
    • High degree of emotional intelligence to fully understand the dynamics of how to get things done indirectly as an influencer
    • Demonstrated success influencing diverse customers/stakeholders and leading teams with non-direct reports in cross-functional settings
    • Must have strong analytical, planning and problem-solving skills.
    • Advanced communication skills, both written and verbal, with an emphasis on interpersonal and consensus building capabilities.
    • Ability to work at an elevated pace with efficiency and precision and a bias toward action.
    • Ability to facilitate brainstorming and ideation sessions
    • Experience using Blue Yonder or similar ERP program
    • Understanding of negotiation process and business savvy
    • Self-starter with ability to deliver results without daily supervision
    • Flexibility and adaptability to change is crucial.
    • High proficiency using Microsoft Systems – Excel, PowerPoint, Word, Outlook, and Microsoft Teams