Position Summary

Join a company where you can make a difference from day one and help make the world a better and safer place.  DNA Solutions provides genetic testing for both legally binding and informational purposes as well as forensic DNA analysis for a variety of law enforcement agencies across the nation.  We are one of the leading DNA analysis laboratories in the country and our Research and Development department is breaking ground on new frontiers in the genetics sciences.  This position is a fantastic opportunity to be a part of a scientific field that is bravely reshaping the world for the better. The Bi-Lingual Administrative Assistant is responsible for administrative processes for immigration testing, including making kits, answering phones, interacting with customers and clients and assisting with general office duties including filing, closing cases, preparing reports and document retrieval. 

SOME HIGHLIGHTS...

• College Degree Not Required
• Great benefits
• Comfortable working environment
• Paid time off
• Stable work schedule

This is a full-time role 

WORK SCHEDULE: Days and hours of work are Monday through Friday, 8:30 a.m. to 5:30 p.m.

WORK RESTRICTIONS:  Because of vital nature of this work, we do not allow medical marijuana cards and we do random drug testing on all of our employees.

ESSENTIAL FUNCTIONS...

• Answer telephone calls from potential clients and take accurate messages.
• Main contact for customer service regarding immigration testing. Initiate immigration cases, obtain all paperwork required to follow through with an immigration case.
• Create and ship all immigration collection kits, correspond with US Embassy offices and handle all reporting and extension letters required for immigration case. 
• Take care of immigration collection fee invoices and other invoices related to immigration case. 
• Generate FedEx labels and send out kits and prepaid shipping labels to clients.
• Receive and handle per SOP forensic evidence. 
• Other duties include copying, faxing, filing, emailing and data entry. 
• This position is also expected to perform some sales and outreach functions while contacting immigration attorneys in an attempt to form new relationships.
• Proficient with data entry and must type at least 50 words per minute.
• Bilingual: Spanish and English required.

POSITION REQUIREMENTS...

• High School Diploma required.
• Bilingual (English and Spanish) a plus (reading, writing and speaking) required.
• Bachelor degree including Biology preferred.
• A minimum of one (1) year administrative assistant experience in an office environment preferred.
• Prior experience in customer service preferred.
• Experience with databases or Lab Information Management Systems preferred.
• Experience with client correspondence (oral and written).
• Experience with Microsoft Outlook, Word and Excel
• Detail oriented.
• Communication proficiency.

WORK ENVIRONMENT...

This job operates in a professional office environment.  

PHYSICAL DEMANDS...

This is a largely sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

AAP/EEO Statement

DNA Solutions, Inc.  provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law.  DNA Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law.  Improper interference with the ability of DNA Solutions, Inc. employees to perform their job duties may result in discipline up to and including discharge.  Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.