JOB DESCRIPTION

Summary

Responsible for data entry for relationship tests, making kits, answering phones and assisting with general office duties including filing, closing cases, preparing reports and document retrieval.

This is a safety sensitive position as defined by state and federal laws that will require working with hazardous materials and/or handling medicine. As a "safety sensitive" classification, you will be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not excuse you from the testing process, or the consequences of testing positive for marijuana. 

Classification 

Non-exempt

Salary Grade/Level/Family/Range 

Non-management

Reports to

Senior Office Administrator

Essential Functions

• Data entry and sample log-in for relationship tests
• Making kits
• Generate FedEx labels and send out kits and prepaid shipping labels to clients.
• General office duties
• Closing and filing cases
• Adherence to all DNAS safety standards, policies, procedures and protocols

Competencies

• Like working with people.
• Good listening skills.
• Ability to learn company services and information systems quickly.
• Detail oriented.
• Communication Proficiency.
• Ability to work well with others.

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment.  Attendance at the office is required.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands

This is a largely sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets and bend or stand as necessary.

Position Type/Expected Hours of Work

This is a part-time position.

Days and hours of work are Monday through Friday, 9:00 a.m. to 1 p.m, with occasional longer hours. There may be the possibility to transition to a full-time position if the candidate is interested.

Travel

No travel is anticipated for this position.  

Required Education and Experience

• High School Diploma
• Experience with corresponding with clients both orally and in writing
• Experience with data entry

Preferred Education and Experience

1. Bilingual English and Spanish
2. Prior experience in customer service
3. Experience with receiving and processing samples
4. Experience with Microsoft Outlook, Word and Excel

AAP/EEO Statement

DNA Solutions, Inc.  provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law.  DNA Solutions, Inc. expressly prohibits any form of workplace harassment based on race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, genetics or any other characteristic protected by state, federal, or local law.  Improper interference with the ability of DNA Solutions, Inc. employees to perform their job duties may result in discipline up to and including discharge.  Further, the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.