Benefits:

Competitive salary

Benefits/Perks

Flexible Scheduling

Competitive Compensation

Careers Advancement

Job Summary

Program Coordinator job involves overseeing and managing support for individuals with developmental disabilities by assessing needs, developing personalized service plans, coordinating with providers, and ensuring compliance with state and federal regulations. Key duties include staff supervision, monitoring service delivery, ensuring the safety and well-being of individuals, and maintaining accurate documentation. This role requires strong organizational, communication, and leadership skills to advocate for clients and ensure they receive appropriate and timely care.

Key responsibilities

Needs assessment and planning:

Assess the needs of individuals and work with interdisciplinary teams to develop and implement individualized plans (e.g., Individual Service Plans - ISPs, Behavioral Support Plans - BSPs).

Ensure plans are carried out accurately and monitor resident/individual responses to training and services.

Service coordination and management:

Coordinate services from various providers to ensure individuals receive necessary support.

Monitor the implementation of policies and practices to keep programs on schedule and within budget.

Facilitate communication and coordination between individuals, their families, and the support team.

Staff supervision and training:

Provide leadership, support, and training to staff, including Direct Support Professionals (DSPs) and Home Coordinators.

Ensure staff are properly trained on client specifics, including ISPs and medication administration.

Compliance and documentation:

Ensure compliance with all state and federal regulations, agency policies, and contract requirements.

Maintain accurate and appropriate records and documentation, including incident reports and service logs.

Respond to complaints and grievances regarding individual services.

Health and safety:

Ensure the health, safety, and well-being of individuals.

Monitor living conditions, equipment, and security measures.

Complete and follow up on required reviews of incident reports and medical reviews.

Qualifications

Graduated from an accredited Home Health Aide program

High School Diploma or GED

One year prior professional experience

Driver’s license required

CPR certification required