Benefits:
Health insurance
Vision insurance
401(k)
401(k) matching
Dental insurance
Tuition assistance
Position Description: Program Coordinator
Reports To: Executive Director
Classification: Exempt
Created: November 30, 2013
Revised: April 29, 2024
Job Summary
The Program Coordinator is responsible for the supervision of all staff in their designated homes. They will be overseeing the delivery of services in those homes. The Program Coordinator will assist the administrative staff in determining training requirements for employees.
Essential Job Functions
Supervising staff and scheduling them for their assigned shifts
Taking disciplinary action as necessary
Functioning as a Program Coordinator for individuals served
Assisting in the development, preparation, and monitoring of individuals served plan of care according to the guidelines of the developmental and / or finding, and according to the needs of the individual served
Interviewing prospective individuals served and families
Coordinating and arranging appointments, meeting, etc
Serving as a support for the individual served, their family, and Evergreen staff who provide services
Monitoring budgetary requirements and expenditures
Ensuring that all policies, procedures, regulations, and guidelines are followed
Assisting in scheduling individuals served specific training and in maintaining documentation of such training
Working flexible hours as requested by Executive Director
Staff performance evaluations
Participate actively in hiring staff in their perspective home assignment
Qualifications/Experience/Job Knowledge
Requires a four (4) year bachelor’s degree - BA or BS in Human Services or related field of study
Preferred experience in serving individuals with disabilities or four (4) years full-time equivalent experience in a supervisory position, preferably in the field of mental health or related field
Must have at least two (2) years experience in serving individuals with disabilities
Experience in supervising staff, monitoring budgets, and following licensing and regulatory guidelines
Needs a clear understanding of administrative procedures and personnel management
Needs an understanding of Medicaid guidelines as they relate to programming
Needs an understanding of guidelines for individuals served receiving Supported Living, Assisted Living, or In-Home Waiver Services
Prior work in a non-profit atmosphere and experience with people with intellectual and developmental disabilities are preferred.
A combination of education and experience will be considered
Occasionally exposed to viruses and infectious conditions
Physical Requirements
Constantly moves about to coordinate work
Regularly works in fast pace environment with multiple task deadlines
Regularly moves and positions objects weighing up to 50 pounds
Occasionally exposed to viruses and infectious conditions
Constantly alert and observant during working hours
Reasonable accommodations may be made to enable individuals with disabilities or a medical condition to perform the essential functions.
Supervisory Responsibilities
Will supervise
Special Requirements
May be required to attend seminar or job-related training courses
Must have understanding, patience, and tact in dealing with individuals with intellectual and developmental disabilities
Must have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entities
Must be able to prioritize work tasks
Must have the ability and desire to function as part of a team, yet work with a high degree of independence
Must have the ability to maintain a high degree of autonomy, accuracy, and integrity
Must have excellent customer service skills
Skills and Abilities
Working knowledge of Microsoft Windows and Office applications.
Working knowledge of Google Workspace.
Aptitude to learn other software programs as required for this position.
Employment Variables
Must have a valid drivers license and good driving record which meets the minimum requirements for Evergreen and reliable transportation
Must pass drug screen and criminal background check
Availability for evening and weekend work may be required based on operational needs
Extensive travel in your company or personal vehicle within 3 hours of Knoxville (mileage role will apply).
Working Environment
May be required to work in a variety of settings and environments both indoors and outdoors.