Benefits:
Competitive salary
Flexible schedule
Free food & snacks
Free uniforms
Opportunity for advancement
Paid time off
Training & development
The Team Lead is responsible for the overall client service operations and assigned personnel supervision. You would not be alone, you would be supported by management and the agency to help you fulfill the duties that you are expected to complete.
We would love to have a Team Lead who has a background in caregiving and knows the challenges of being a caregiver. We as an agency are looking to grow and are interviewing applicants immediately.
***TRAINING PACKAGES ARE AVAILABLE FOR CONTINUING EDUCATION PROGRAMS
At Golden Heart Senior Care, our mission is to provide quality home care by compassionate caregivers who provide exceptional service that ensures clients have dignity, independence, and the right to choose how to live their life. Golden Heart is looking for compassionate and dedicated individuals to provide in-home and community support to our clients. You can serve our seniors, veterans, or adults with intellectual disabilities.
Qualifications
English
Driver's License
Caregiver or DSP experience
Must understand and respect client ethics and confidentiality of care for all clients
Experience in the health care field
Experience with people who have physical and mental disabilities
Must be a med manager or higher
Must be computer literate
Must possess effective communication skills and the ability to lead a team of personnel with a variety of backgrounds and educational experiences
Must possess good time management, problem-solving, and work ethic skills
Must present a professional appearance and promote a positive work environment
We proudly offer a rewarding work environment with various benefits including:
Competitive Pay
Paid Mandatory trainings
Continuing educational training
Training advancement program
Paid Time Off (PTO)
Flexible schedules for work/life BALANCE
Caregiver Loyalty Program (caregiver incentives and rewards)
Referral Bonuses
Gas compensation program
Career growth and opportunities for advancement in leadership
All supplies that you need can be picked up from our office in Urbandale!
ATTRIBUTES TO HAVE AS A SUPERVISOR
High integrity
Dependable
Strong sense of responsibility
Compassionate towards clients and co-workers
Good Problem solver
Proactive
Demonstrates good communication skills
Communicates and problem solves effectively
This position advocates for the clients and staff on the job. This position works on the process of setting appointments, meeting with new and existing employees, and training new employees on the clients. Having experience with clients with mental/physical disabilities will help you succeed in this position.
As the Team Lead you will report to Management and/or to the Leadership team to report on client concerns, staff concerns, activities, goals, updates, problems, and any special projects given during your shift.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.