GRADUATE ACADEMIC ADVISOR

The Graduate Academic Advisor will report to the Director of Academic Advisement & Planning.

The Graduate Academic Advisor will have an essential role in serving students by providing information and advice on university and departmental policies and procedures.

 RESPONSIBILITIES

• Serve as a one-stop shop to ensure all graduate students’ needs, questions and concerns are addressed and answered.
• Guide new and continuing graduate students on information regarding advisement and multi-semester registration.
• Provide students with an educational plan from entry to D’Youville through graduation by helping define and develop realistic educational goals considering every students’ unique situation.
• Guide students who may be having academic difficulty utilizing Educational Advisory Board (EAB) Software.
• Monitor students’ progress toward degree each semester to ensure satisfactory grades and GPA requirements.
• Inform and refer students to other institutional resources when academic, attendance, or other personal problems require intervention by other D’Youville professionals (e.g. The Park, Personal Counseling, Tutoring Services, etc.).
• Maintain close coordination and collaboration with individual departments/schools; keep up-to-date records and provide reports as necessary to individual departments/schools.
• Participate fully within the university community, provide consultation, training, and outreach to students, faculty, and staff when necessary.
• Stay abreast of changing institutional information including new programs, course changes, important dates, costs, and updates in university-wide initiatives and polices.

 REQUIRED QUALIFICATIONS

• Possess strong organizational and communication skills.
• Represent and promote the college in a competitive environment.
• Strong attention to detail.
• Skilled at connecting and building rapport with students
• Successfully resolve student issues from request through resolution

  EXPERIENCE

• Experience with academic advisement and/or student support services.
• Familiar with Higher Education and Learning Management Systems

JOB SPECIFICATIONS

• Bachelor’s degree required
• Minimum two years’ experience involving extensive student contact in a student services role at a two or four-year institution.