Student Navigator

The Student Navigator will report directly to the Executive Director of Student Success and Academic Advisement. The Student Navigator will have an essential role in providing individualized coaching to students along their path to success and graduation.

Essential Functions

• Serve as a one-stop shop to ensure students’ needs, questions, and concerns are addressed and answered
• Assist students in preparing for the academic rigors of the college through multiple points of contact
• Work with the Title III Guided Retention and Intervention Task Force to identify risk issues and on/off campus obstacles impeding progress and emotional well-being
• Use predictive analytics to monitor and follow-up on early alert notices in collaboration with faculty, advisors, and other mentors
• Guide students in developing and adhering to personalized student success plans while guiding them to connect to college experiences related to future career goals
• Inform and refer students to other institutional resources when academic, attendance, or other personal problems require intervention by other D’Youville professionals (e.g. The Park, Personal Counseling, Tutoring Services, etc.)
• Maintain close coordination and collaboration with individual departments/schools
• Maintain up-to-date records and provide reports to the Title III Project Director
• Participate fully within the university community, provide consultation, training, and outreach to students, faculty, and staff when necessary
• Stay abreast of changing institutional information including new programs, course changes, important dates, costs, and updates in university-wide initiatives and policies
• Teach First Year Experience course.
• Other duties as requested

Knowledge and Abilities

• Possess strong organizational and communication skills
• Represent and promote the college in a competitive environment
• Strong attention to detail
• Skilled at connecting and building rapport with students
• Successfully resolve student issues from request through resolution

Required Qualifications

• Bachelor’s degree required
• At least two years’ experience with academic advisement and/or student support service
• Demonstrated ability to collaborate, interact with, and develop relationships with students of diverse populations, including varying social, cultural, economic, and educational backgrounds
• Experience collaborating with faculty and other academic staff
• Minimum two years’ experience involving extensive student contact in a student services role at a two or four-year institution

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Full-time

Pay: $40,000.00 - $45,000.00 per year

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About the Institution:

D’Youville is a highly regarded private university and research institution with a rich history located on the vibrant West Side of Buffalo adjacent to a growing downtown with year-round cultural events and outdoor recreation. While preparing students for the 21st-century, D’Youville excels at helping students reach their career goals as change agents, doing well for themselves and their communities by doing good. Under the leadership of President Lorrie Clemo, the university is moving boldly forward through a dynamic and integrated planning process to strengthen the institution and positively impact the student experience and surrounding community.

Founded in 1908, the Grey Nuns named the college after the Patron Saint Marguerite D’Youville and committed to making it a compassionate place of learning for those from underrepresented populations. That commitment and tradition continue today. D’Youville was the first college in Western New York to offer baccalaureate degree programs for women. With a long Catholic history, D’Youville welcomes students of every culture, background, and faith and is a place where different faith traditions can be openly shared and respected. Coeducational since 1971, D’Youville strives to expand opportunities for diverse learners, including adults, first-generation, low-income, and other students historically underrepresented in higher education.

Today, D’Youville features an urban, growing campus community of 3,000 students and offers more than 50 majors in undergraduate, master’s, and doctoral studies including advanced certificates and accelerated learning programs. Featuring degrees in healthcare, business, and the liberal arts, D’Youville encourages students to balance their learning with activities that integrate community service with coursework. D’Youville’s proud graduates have the academic strengths necessary for careers that make a difference and the skills to be leaders for the world. All job offers are contingent upon legal authorization to be employed in NYS as determined by NYS DOL. To learn more about D’Youville, please visit http://www.dyu.edu/

D’Youville University continues to grow its commitment to Diversity, EQUITY, and Inclusion. Remaining true to the teachings of our Patroness, St. Marguerite d’Youville, we seek to selflessly and compassionately contribute to humanity by improving the lives of individuals and society through education. D’Youville University was founded to extend a hand to those in need and equip them, through education, with the skills necessary to change the world.