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Customer Success Internship 1 Year (All Genders)

Dailymotion

Customer Success Internship 1 Year (All Genders)

New York, NY
Internship
Paid
  • Responsibilities

    Job Description

    The Sales Marketing and Customer Success team at Dailymotion aims to be the subject matter experts to convince brands to partner with Dailymotion. We are looking for a highly motivated Customer Success Intern that is highly motivated and has a hunger to develop media and advertising knowledge.  

    You will need to be passionate about understand business drivers for performance and different Dailymotion offerings available to our advertisers. You will be engaging with internal and external stakeholders to transfer Dailymotion offerings into actionable recommendations. You play a key role in helping to grow the North America business by transferring data and insights to recommendation through a storytelling process. You will need to possess strong analytical ability with ability to be a self-starter to find solutions with minimal guidance. You will also gain knowledge around how to manage a media campaign from start to finish.

    RESPONSIBILITIES Serve as a key player in delivering proactive offerings using Dailymotion’s data and insights resources by owning tasks and leveraging Insights & Data Solutions and AdOps teams. This includes, but is not limited to, the following:

    • Work with Sales team along with Customer Success Manager to identify key business opportunities to drive strategic recommendations 
    • Collaborate with Customer Success Manager and Insights and Data Solutions team to transfer insights into actionable recommendation to help acquire new clients 
    • Assist in developing client relationships to build and maintain deep-level partnerships
    • Collaborate with Ad Ops to provide optimization for campaigns
    • Assist CSM in transferring campaign performance into actionable insights and recommendation by conducting in-depth data analysis with support from Insights and Data Solutions team
  • Qualifications

    Qualifications

    THE IDEAL PROFILE LOOKS LIKE: 

    • Strong interest and prior experience in digital advertising and media roles 
    • Excellent organizational, interpersonal and communication (written and verbal) skills
    • Solid computer skills including intermediate knowledge of spreadsheets (MS Excel), word processing (MS Word), and MS PowerPoint 
    • Strong attention to detail and organizational skills; ability to contribute to process improvement, inventing and simplifying within existing processes
    • Ability to handle multiple priorities
    • Strong analytical skills
    • Problem identifier and problem solver
    • Ability to function equally well independently and as part of a team

    Additional Information

    At Dailymotion, we empower candidates to take action. If this job sounds like a great opportunity for you, be confident in your skills, we are always happy to meet you! If needed, we can accommodate our recruitment process for your special abilities.

    Location: New York  Start Date: ASAP

    Want to learn more about us:

    • Dailymotion.com
    • New-York office - BuiltIn
    • Offices in France - Welcome to the Jungle
    • Our articles

      

    Compensation: 40k (Paid internship) Salary based on qualifications and background