POSITION TITLE:    Safety & Security Officer (Armed)

DEPARTMENT:                 Production and Facilities

REPORTS TO:                    Safety & Security Manager, Dr. Anthony Frenette

DIRECT REPORTS:             None

TYPE:                             Part-Time, Non-Exempt

COMPENSATION:            $16.25-$18.00/hour depending on experience

SCHEDULE:                     Evenings & Weekends

LOCATION:                      On-Site at the Music Hall at Fair Park

DESIRED START:               January 31, 2022

POSITION SUMMARY:

As a member of the safety and security team, this individual will contribute to a safe, well-managed, and a welcoming environment to all parties entering the Music Hall: volunteers, event staff, artists, technicians, administrators/office employees, community partners, donors, vendors, and visitors. Safety & Security Officers are responsible for providing a hospitable and welcoming environment as well as outstanding service including communication and front-line enforcement of venue and show/promoter safety and security policies.

Familiarity with Fair Park and its surrounding neighborhoods is strongly preferred. 

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Greet guests and provide encouragement and support.
• De-escalate or provide engaging intervention for guests exhibiting disruptive or inappropriate behavior.
• Promote a safe and healthy environment for all individuals in the Music Hall.
• Work assigned shifts and duties/locations as determined by the shift coordinator and supervisors.
• Assist guests with services as requested.
• Accurately record in writing safety and security incidents and report them to supervisors before end of workday.
• Ensure Music Hall guests comply with venue/promoter rules and guidelines.
• Ensure both staff and guest observe all local, state and federal laws while on the property.
• Examine doors, windows and gates to determine they are secure and will function properly in an emergency.
• Investigate disturbances, complaints, thefts, vandalism and accidents.
• Inspect equipment and machinery to ensure proper function and ascertain if tampering has occurred.
• Patrol for and immediately irregularities such as fire hazards, leaking pipes and security doors left unlocked.
• Contact police, the fire department, EMS, and other first responders in case of emergencies.
• Scan and if necessary, conduct searches of individuals entering the Music Hall.
• Regulate vehicular and/or pedestrian traffic to maintain orderly ingress and egress
• Ensure all Music Hall employees, artists, technicians, and volunteer staff understand policies and procedures and the adherence with these guidelines.
• Assist individuals and notify proper individuals/agencies in case of emergencies, as described in standard and published emergency procedures .
• Dress professionally in designated work attire.

REQUIREMENTS

• Obtain and maintain a valid III Security license by the Texas Department of Public Safety-Private Security Bureau.
• Demonstrated ability to communicate both verbally and in written form; reading and writing skills must include the ability to understand and use complete and declarative sentences.
• Consistent internet access and an associated device to utilize a variety of resource materials in a timely manner and an ability to maintain accurate records.
• Competency in Microsoft Office Suite (Word, Excel, PowerPoint) and common web browsing and calendar software.
• Demonstrated knowledge of security operations, enforcement procedures, and terminology as well as safety practices in business environments.
• Demonstrated competency in motivation techniques, basic training methods, conflict de-escalation, and grievance response.
• Consistent access to reliable transport to and from the Music Hall during evening and weekend hours.
• Operate and ascend/descend a ladder.
• Move and position items up to 50 pounds.
• Position oneself into and out of crawl spaces and confined areas.
• Traverse the Music Hall and surrounding Fair Park areas multiple times in one shift/day.
• Hold a static position without meal or restroom breaks for at least two hours of time.
• Ability to detect sound/noise and visually detect/observe stimuli within normal ranges.

PREFERRED SKILLS/QUALIFICATIONS:

• Associate Arts degree
• At least three years of security experience in a social setting
• At least three years of security experience and/or any law enforcement/military experience

BENEFITS:

• Employee Assistance Program
• Drug/Alcohol Free and Safe Workplace, and Anti-Harassment Policies

ABOUT BROADWAY DALLAS

In 2022, Dallas Summer Musicals changed its name to Broadway Dallas. Since 1941, the non-profit Broadway Dallas has presented the Best of Broadway to North Texas audiences. Located in the historic Music Hall at Fair Park, Broadway Dallas promotes excellence in live musical theatre with year-round performances for diverse audiences of all ages, impacting the lives of children and families through education and community outreach programs, while enriching the cultural landscape of North Texas and the Southwest Region.

As a 501(c)(3) non-profit organization, Broadway Dallas relies on a variety of funding sources to offer affordable ticket prices, preserve the beautiful historic theatre, educate young audiences and develop impactful community programs.

Broadway Dallas is an equal opportunity employer. The nonprofit organization does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, military status, or any other category protected by federal, state, or local law in any of its activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits and transfer.   DPS License Number: P21967001