We’re looking for an enthusiastic, highly-motivated insurance customer service representative to provide an excellent experience to our customers. Job seekers should live in Ohio or Michigan, have a background in service, sales, and exceptional communication, listening, and problem-solving skills. If you love helping people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you! Responsibilities: Work closely with the sales lead to stay up-to-date on service and product knowledge Utilize scripts to handle difficult customer situations and bring them higher up, if necessary Identify common customer issues and bring them to the attention of the team Keep track of customer accounts and make updates with new account information as necessary Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction Qualifications: Strong knowledge of customer interface and interaction Excellent active listening, interpersonal, and communication skills High school diploma, G.E.D. or equivalent Compensation: $75,000

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