POSITION:            ACCOUNTS RECEIVABLE SPECIALIST

REPORTS TO:        FINANCIAL CONTROLLER

STATUS:               FULL-TIME / EXEMPT

LOCATION:           OAKLAND, CA

ABOUT DARK HEART 

Since 2007, Dark Heart Nursery (“DHN”) has specialized in cultivating high-quality clones for growers across California. Our years of experience allow us to produce premium clones from both popular and emerging genetic lines that perform well in a variety of settings.

POSITION SUMMARY 

This position will play a vital role in the Accounting department and the company as a whole. Main duties will include fully managing Accounts Receivable, issuing customer invoices and statements, spearheading collection efforts and working with orders to resolution. It will interface with both customers and internal departments and serve to enhance cash flow and day-to-day operations.

RESPONSIBILITIES

• Perform daily invoicing and apply incoming payments
• Investigate pending sales orders and determine whether to resolve or cancel
• Prepare customer statements using accounting system (Microsoft Dynamics NAV) on a monthly basis to send to customers 
• Reconcile customer statements to accurate balances that reflect what is truly outstanding
• Analyze open accounts on a weekly basis. Follow up on collection efforts by promptly contacting customers via email, call, etc. regarding past due invoices, making payment arrangements and resolving any issues
• Establish and maintain effective and cooperative working relationships with customers, Sales and Customer Service
• For disputed invoices, investigate with Sales and Customer Service departments and navigate within the ERP system to determine the history of the order and any potential issues
• Pull supporting documentation that substantiates the outstanding balance including shipping manifests, sales orders, invoices, email communication, etc.
• Issue adjustments and corrective credit memos when necessary
• Clean up unapplied credits
• Prepare the A/R Aging on a bi-weekly basis and present status summary to manager
• Keep management informed of potential collection problems at an early stage
• Prepare month-end close activities related to A/R including A/R Aging, posting invoices, credit memos, etc.
• Help forecast revenue and expected collections for future weeks for purposes of cash flow projection 
• Prepare ad-hoc reports and assist with ad-hoc projects when needed

QUALIFICATIONS

• Bachelors’ degree, preferably in Accounting and/or Finance
• Professional accounting-related experience, preferably in Accounts Receivable
• Proficient in Microsoft Office, skilled in Excel, and experience with Microsoft Dynamics NAV is a plus
• Team player with effective communication skills, both verbally and in writing, and ability to work with people both inside and outside of the organization
• Ability to multi-task, work under deadlines and prioritize
• Dependable, detail-oriented and professional demeanor 
• Self-starter, able to take initiative, and desire for continuous learning