Job Description

Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site.

o Triage issues with direction from Dell Support

o Execute plan of action from D-ell Domain Engineer/L3

o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email

o Reseating parts, swap or replace parts

o Server Testing and validation (running diagnostics, capturing and uploading logs)

o Upgrading Firmware as needed

o Parts locker management, manage inbound and outbound parts

o Spare parts management, separate from parts locker (during CW server deployments)

o Parts return to Dell

You will be successful in this role if you have:

1. High School Diploma or GED required
2. May require technical certification or Associate Degree
3. Generally, 4-6 years’ experience in area of responsibility

Regards,

Mohammed ilyas,

PH - 229-264-4024 or Text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com

Additional Information

All your information will be kept confidential according to EEO guidelines.