Data Council is the leading event and talent community for technical data professionals. We are growing internationally, and top data scientists, engineers, analysts and technical founders around the world look to our events for the best technical talks, career opportunities and community experiences. 

Our flagship event is a deeply technical, 2-day, multi-track conference at the intersection of data -platforms, -science and -products. Running each year in SF, NYC, Barcelona and SE Asia our conference is beloved by our community and supported by amazing partners like Facebook, Microsoft, Lyft, New Relic, IBM, Capital One and other top companies & startups with strategic commitments to building the best AI products and teams.

Data Council also runs 20+ community-driven meetups around the globe as ever increasing numbers of data professionals become excited about our vision and seek to connect with each other.

THE ROLE

As the Head of Operations you will lead operations at Data Council and report to our Founder. The Head of Operations will be responsible for leading and scaling all aspects of Data Council operations as well as representing the voice of our customer's experience. 

You will oversee various teams including event operations, partnerships and customer success. You will partner with the Head of Marketing to create a quality customer experience that continually improves Data Council's event offerings and production experience while driving efficiencies and cost savings. You will work closely with finance to ensure operational capacity aligns with demand to drive efficiencies and leverage over time. 

Passionate about people, product and leveraging technology and data to drive a better client experience, you will be a strategic and analytical thinker who will align with Data Council's core values and be superior at building and leading high performing teams. 

YOU'LL BE EXCITED ABOUT THIS ROLE BECAUSE YOU WILL:

• Lead Data Council's general Operations functions ensuring the right people, processes and tools are in place to support business growth and data driven decision making
• Scale the Operations function/team to support Data Council's growing business - building new capabilities allowing for scale, flexibility, consistency of experience and maintaining/improving quality of service experience
• Own operational capacity planning and lead process for internal alignment across teams (finance, marketing, event production, ops) for near, mid and long term planning
• Implement key process improvements within Data Council's operations pipeline to minimize time and cost until delivery of product to our customers
• Partner closely with event production team to ensure seamless customer experience at our 4 main events around the globe
• Lead team to constantly improve the customer's experience while creating efficiencies and cost reductions in the operations pipeline
• Lead team to deliver on operational Key Performance Indicators (KPIs) on a weekly basis  
• Drive operational excellence of the team. Develop and grow team leaders to build Data Council bench strength while helping them realize their career aspirations and best selves
• Create and foster a collaborative, innovative and results-oriented team culture

YOUR EXPERIENCE AND QUALIFICATIONS INCLUDE:

• A Bachelor's degree, MBA is a plus, 6+ years of experience in business operations including experience with building and scaling operations teams 
• A track record of delivering results in a high growth startup environment
• A proven ability to build teams and functions in a fast paced innovative environment
• A best in class people leader who hires and develops the best talent
• Strong strategic and analytical abilities
• A proven ability to develop strong working relationships with cross functional partners
• The ability to influence and drive results cross functionally in a way that enriches the company's culture and overall team performance
• A passion for data driven, client-centric decision making 
• Previous experience running events/conferences is a definite plus
• Excellent written and verbal communication, presentation and problem solving skills
• A track record of driving business insights, actions, and accountability across organizations
• Hands on operational capabilities with advanced proficiency in Google suite, Hubspot and best-of-breed SaaS tools
• A demonstrated ability to thrive in a dynamic, changing work environment

OUR TEAM & APPROACH

The Data Council team is fully distributed and embraces the remote work lifestyle. You'll have the freedom to work from your desired location while attending our conferences and helping to grow our business worldwide. 

We also strongly advocate the customer development model of the lean startup approach - our team is constantly exploring and testing ways to bring more value to our users. As a small team, each member is expected to maintain a close connection to our customers. We use systems and design thinking to come up with new ways to solve challenging problems in product-oriented ways - not by simply using the tired old playbook of basic event marketing techniques.

WHY WORK WITH US

We're a scrappy-but-global-startup (operating a growing cash flow positive business!) that hails from the 500 Startups school of 'distribution hacking.' We're building a global community of highly demanded, deeply technical data professionals and academics. 

Our network is our prime asset, and our community is made up of data engineers and scientists from every major tech company, as well as many influential startups backed by YC, TechStars 500 Startups and top VCs. Data Council sponsors include Facebook, Netflix, LinkedIn, Lyft, Spotify, Microsoft, Cloudera, Heroku, IBM, The New York Times and other great companies.

Data technologies are rapidly changing the world, and our community is at the epicenter of the hottest technical advancements and research in machine learning, computer vision, artificial intelligence, neural networks and deep learning. These technologies are literally transforming industries while simultaneously creating new opportunities and defining our future.

If you believe data is changing the world and want to be a part of growing the most deeply technical community-oriented business around the globe, join us.