Position Summary

The Registration Clerk plays a critical role in ensuring an efficient and accurate voter registration and check-in process during election operations. This position is responsible for verifying voter information, processing voter registrations, assisting voters with election-related questions, maintaining accurate records, and providing exceptional customer service while adhering to all election laws, policies, and confidentiality requirements.

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Essential Duties and Responsibilities

• Greet voters professionally and provide outstanding customer service.
• Verify voter identity and registration information using election management systems.
• Process new voter registrations, updates, and address changes in accordance with state and local election laws.
• Assist voters with completing required forms accurately and completely.
• Check in registered voters and direct them to the appropriate voting area or election staff.
• Maintain accurate documentation and ensure all records are complete and organized.
• Answer general questions regarding voter registration, polling locations, voting procedures, and election guidelines.
• Protect the confidentiality and security of voter information at all times.
• Identify and escalate voter issues or discrepancies to the Site Supervisor when necessary.
• Maintain a clean, organized, and secure registration area throughout the workday.
• Assist with opening and closing election sites, including setup and breakdown of registration materials and equipment.
• Perform other election-related duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous customer service, administrative, clerical, or data entry experience preferred.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Basic computer proficiency, including Microsoft Office and data entry systems.
• Ability to maintain confidentiality and handle sensitive information with professionalism.