Job Description

Job Description

Messa Sync is seeking a detail-oriented and customer-focused Data Entry Customer Service professional to join our team in Los Angeles, CA. In this role, you will be responsible for accurately entering data into our systems while also handling customer inquiries with professionalism and care.

Responsibilities

• Accurately input and update customer and transaction data into internal databases

• Respond to customer inquiries via phone and email in a timely and professional manner

• Resolve customer issues and escalate unresolved problems when necessary

• Maintain organized records of customer interactions and data entries

• Collaborate with internal departments to ensure customer satisfaction

• Perform routine data audits to ensure data integrity

Qualifications

Qualifications

• High school diploma or equivalent; associate degree preferred

• Previous experience in data entry and/or customer service roles

• Strong typing skills with a high level of accuracy

• Proficient in Microsoft Office and basic data management tools

• Excellent written and verbal communication skills

• Strong attention to detail and organizational skills

• Ability to multitask and work under deadlines

Additional Information

Benefits

• Competitive salary based on experience

• Opportunities for professional growth and development

• On-the-job skills training

• Supportive team environment

• Full-time position with consistent hours