Job Description

Job Description:

Reboot Staff is seeking a detail-oriented and dependable Data Entry Customer Service professional to support our operations in Austin, TX. In this role, you will be responsible for accurately entering data into company systems while assisting customers with inquiries in a professional and timely manner.

Key Responsibilities:

• Accurately input, update, and maintain customer data and service records

• Handle inbound customer inquiries via phone, email, or chat

• Provide product and service information clearly and efficiently

• Resolve basic customer issues and escalate more complex matters as needed

• Maintain data confidentiality and adhere to company policies

• Collaborate with team members to ensure consistent service quality

• Perform routine audits to verify accuracy of entered data

Qualifications

Qualifications:

• High school diploma or equivalent required; associate degree is a plus

• Previous experience in data entry or customer service preferred

• Excellent typing skills with attention to detail

• Proficiency in Microsoft Office and general computer literacy

• Strong verbal and written communication skills

• Ability to multitask and manage time effectively in a fast-paced environment

• Reliable, professional, and able to work independently

Additional Information

Benefits:

• Competitive salary based on experience ($35,000–$49,000 annually)

• Opportunities for professional development and internal growth

• Health, dental, and vision insurance

• Paid time off and holidays

• Supportive and inclusive work environment

• Ongoing training and skill-building programs