Benefits:

401(k) matching

Health insurance

Opportunity for advancement

Paid time off

Training & development

Tuition assistance

Are you passionate about data and its power to drive informed decision-making? Do you have a knack for problem-solving and ensuring data is accurate, reliable, and accessible? Are you a leader who enjoys managing technical teams and working with stakeholders to create impactful data solutions? If so, we want you on our team!

Our ideal candidate thrives in a fast-paced environment and has experience in data management, business analysis, and team leadership. We need someone with a strategic mindset, excellent problem-solving skills, and strong technical expertise in reporting and familiarity with data warehousing and data migrations. Since our company serves nonprofits across the country, an interest in nonprofits, social services, and volunteering is highly valued.

A TYPICAL DAY IN SOFTWARE SUPPORT:

Meet with team members to review projects and tasks and assist in resolving barriers

Project planning including timeline and staff assignment for upcoming projects

Review overarching progress toward company priorities

Meet with customers to gather and define requirements for data reporting, exports, or migration projects.

Supervise and support a team of Technical Specialists working on reports, data transformations and integrations, and data migrations.

Communicate with partner companies with whom we have or are planning to create integrations

Participate in strategic initiatives and support company-wide data-related projects as needed.

REQUIRED:

Bachelor's degree in Data Science, Data Analytics, Information Systems, or a related field.

3+ years of experience in data management or data engineering.

Strong project management skills with experience leading technical teams.

Business Analyst skills

Deep understanding of data management principles and best practices.

Hands-on experience with data analysis tools and techniques, particularly Power BI.

Experience with data migrations

Familiarity with common types of system integrations

Excellent communication and interpersonal skills

Strong problem-solving and analytical skills, with a focus on continuous improvement.

STRONGLY PREFERRED:

Familiarity with web applications, SQL and data warehousing

Familiarity with Azure Fabric, PowerBI, and Azure Data Factory

Software support/Help desk experience

Knowledge of empowOR software

Knowledge of Community Action Agencies Network and Programs

Experience with ticketing or project management software

This is a remote position.